Summary
Overview
Work History
Education
Skills
Currentstatus
References
Timeline
Generic

DENNY CHALISSERY DAVID

Kitchener,Canada

Summary

I am eager to embrace an engaging and demanding position that utilizes my existing abilities. Proficient in problem-solving and adept at collaborating within a team. a committed customer service specialist equipped with the capability to prioritize and manage multiple tasks in a high-speed workplace. Effectively contributes as a team player to achieve both personal and organizational objectives. Acknowledged for adeptly managing escalated customer support matters.

Overview

4
4
years of professional experience

Work History

CNC Machinist

Argo (ODG)
11.2021 - Current

• Able to perform machine set-ups

• Participates in set up sheet and standards updates

• Operate Andon lights as per instructions and escalation procedure

• Able to do program edits (taper comps, tool numbers,)

• Complete and update OEE white boards hourly

• Knowledge of machine control panel and understand basic machine codes and functions

• Load/Unload machines as assigned and basic operation of most QA lab Equipment (CMM, P40, P65, etc)

• Use most measuring instruments in assigned area and complete first off inspection

• Make tool offset adjustments and perform quality checks

• Identify nonconformant parts and follow proper reporting procedures

• Correctly logs labor posting time and quantities daily

• Is required to work in compliance with Health and Safety rules and regulations and maintain clean work area following 5S guidelines

Online Grocery & Customer Fulfilment Associate

Walmart
05.2021 - 10.2021
  • Helped customers locate items within the store using the inventory system
  • Placed orders for additional stock when necessary to ensure an adequate supply of merchandise
  • Provided customer service support for inquiries, complaints, and returns
  • Stocked shelves with merchandise and ensured product displays were neat and orderly
  • Researched information related to merchandise availability or pricing
  • Built relationships with customers by providing friendly customer service.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

Content Moderator, Customer Service

Majorel
03.2020 - 02.2021
  • Reviewed content for compliance with internal policies and procedures
  • Monitored user-generated content for violations of community standards
  • Performed moderation tasks such as deleting, editing, and suspending accounts
  • Assisted in developing strategies to improve the quality of user experience on the platform
  • Maintained detailed records of all moderation actions taken on a daily basis.
  • Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
  • Improved internal communication by providing constructive feedback on content moderation tools and systems to the development team.

Education

Post-Graduate Diploma - Strategic Global Business Management

Conestoga College
08.2021

Bachelor of Arts in Commerce With Computer Application -

Bharathiar University
08.2017

Skills

  • Excellent communication skills
  • Reliable and punctual
  • Organizational skills and the ability to prioritize work according to needs
  • Ability to work in stressful situations and patience
  • Equipment set up
  • Excellent logical and analytical approach to problem solving
  • Knowledge of MS Word and Excel
  • Leadership and team supervision

Currentstatus

Work Permit

References

Bibin Sunny, Design Engineer ARGO, 2269787669

Timeline

CNC Machinist

Argo (ODG)
11.2021 - Current

Online Grocery & Customer Fulfilment Associate

Walmart
05.2021 - 10.2021

Content Moderator, Customer Service

Majorel
03.2020 - 02.2021

Post-Graduate Diploma - Strategic Global Business Management

Conestoga College

Bachelor of Arts in Commerce With Computer Application -

Bharathiar University
DENNY CHALISSERY DAVID