Dennis Thomas

• Prepared Treaty office for the following Chief and Council meetings, emergency meetings (e.g., funerals).
• Scheduled meetings, such as smudging, were organized.
• set up meetings for elders (e.g. luncheons and loonie twoonies)
• scheduled meetings for staff interviews
• arranged delivery of merchandise for and aided the Dtidaht Store staff with loading the delivery vehicles
• Assisted the Ditidaht Community Services and Ditidaht First Nation (DFN)members with regard to Patient Travel
• Assisted DFN members and Administration staff with updating their mailing addresses

• Stocked shelves with merchandise, rotated products, and removed expired items.
• Followed proper food safety procedures when stocking refrigerated items.
• Verified that prices on shelf tags matched those listed on computer system.
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• Provided excellent customer service by being friendly and courteous at all times.
• Greeted customers in a friendly and professional manner.
• Organized backroom areas for efficient storage of merchandise.

• Maintained accurate records of all incoming and outgoing stock items.
• Utilized barcode scanners for a variety of tasks related to stocking activities.
• Ensured compliance with safety regulations in accordance with OSHA standards.
• Used critical thinking and data analysis to continually improve inventory strategies.
• Supported management and other team members during physical inventory planning activities.

• Provided exceptional customer service to ensure customer satisfaction.
• Developed strong relationships with customers by providing personalized assistance and support.
• Maintained a high level of professionalism when dealing with difficult customers.
• Resolved customer complaints promptly and efficiently.
• Performed administrative tasks such as filing paperwork, updating databases and generating reports.
• worked as cashier
• performed general warehouse work
• drove 5 ton truck to transport merchandise
• managed warehouse crew and truck staff

resolved conflict issues with staff

• Processed incoming and outgoing mail daily.
• Oversaw office inventory by restocking supplies and submitting purchase orders.
• Ensured compliance with company policies regarding record keeping procedures.
• Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
• Performed basic bookkeeping tasks such as entering data into accounting software programs like QuickBooks or Sage 50 Accounting System.
• Resolved customer complaints promptly and professionally.
• Greeted customers, answered inquiries, and directed them to the appropriate department.
• Received payments from customers via cash or credit card transactions.
• worked with auditors at the band office and DFN Visitors Centre
• Maintained records of employee attendance and leave balances.
• resolved conflicts with store staff

• Resolved customer complaints regarding telephone service or technical issues.
• Replaced faulty components in telecommunications systems as needed.
• Ensured compliance with industry regulations regarding installation and maintenance of telecom equipment.
• Installed and maintained telecommunications systems, including routers, switches, and related hardware.
• Performed regular maintenance checks on telecom equipment to ensure proper functioning.
• Created detailed documentation of all installed and configured telecommunications systems.
• Assisted with training users in the use of various telecommunication devices and applications.
• Troubleshot network issues to identify root causes of problems.
• Responded quickly to emergency situations involving telecommunications systems malfunctions or outages.