Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
28
28
years of professional experience
Work History
Internet Sales Consultant
Scitech
01.2021 - Current
Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.
Tracked inventory and reviewed retail trends to make timely and proactive business decisions.
Utilized various analytics tools to track customer behavior and optimize website layout.
Responded to customer issues and resolved complaints by leveraging expert knowledge.
Established and maintained e-commerce website to promote and sell products.
Promoted products in online communities through weblog or discussion-forum postings, e-mail marketing programs or online advertising.
Researched and developed new products to meet customer demands.
Managed customer service inquiries and complaints for customer satisfaction.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
Made sure that products were produced on time and are of good quality.
Monitored inventory, keeping necessary supplies on hand.
Hospital Services Rep III
United Blood Services
01.1998 - 01.2005
Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Maintained productivity and quality standards at all times.
Used personal protective equipment correctly to protect coworkers and patients.
Completed proper sanitation and cleaning of equipment and work areas .
Packaged and shipped specimens to central lab daily.
Maintained safe work environment free of unnecessary hazards to protect staff and testing results.