Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Dennis Reissner

Chatham,ON

Summary

Dynamic General Manager with a proven track record at McDonald's Restaurant, driving significant business growth through strategic operations management and effective team leadership. Skilled in customer relations and facility management, I excel in training and development, fostering high-performance teams that enhance customer retention and operational efficiency.

Overview

37
37
years of professional experience
1
1
Certification

Work History

General Manager

McDonald's Restaurant
11.1988 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.

Education

High School Diploma -

Ursuline College
Chatham, ON

Skills

  • Leadership development
  • Problem resolution
  • Operations management
  • Team player
  • Training and development
  • Customer relations
  • Facility management
  • Schedule management
  • Customer retention

Accomplishments

    Outstanding Manager of the Year 2009,2012,2020

Certification

First Aid CPR

Food Safety

OHS Training


Timeline

General Manager

McDonald's Restaurant
11.1988 - Current

High School Diploma -

Ursuline College

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Dennis Reissner