Dennis Partlow Jr
Vacaville
Summary
Results-driven professional with a proven record of delivering high-quality work and achieving organizational goals. Demonstrates exceptional communication and teamwork skills, fostering collaboration and service excellence. Committed to continuous learning and professional development to enhance contributions to the team.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Culinary Team Leader
Thistle Health Inc.
Vacaville
10.2024 - Current
- Ensured all kitchen staff maintained a high standard of food safety and sanitation practices.
- Maintained on-time delivery of meals for production.
- Inputted component weight data for meals into Okra.
- Ordered necessary ingredients to ensure completion of recipes.
- Informed supervisor regarding staff and meal issues.
- Contributed to routine culinary tasks.
- Coordinated with production team to ascertain completion of meals and shorts.
General Manager
Firehouse Subs
Vacaville
04.2016 - 03.2024
- Created staff work schedules.
- Oversaw daily business functions such as budgeting, staffing, scheduling, inventory control, customer service and sales.
- Executed comprehensive opening, closing, and shift transitions to ensure daily operational standards.
- Recruited, trained, and empowered employees to meet key performance benchmarks.
- Developed employee schedules and managed payroll to adhere to budget constraints.
- Measured activity reports to track progress and performance.
- Conducted training sessions incorporating company policies and procedures.
- Administered employee discipline through verbal and written warnings.
- Ensured compliance with applicable laws, regulations, and industry standards pertaining to operations management.
- Guided management and supervisory staff to promote smooth operations.
- Managed team scheduling and task delegation.
- Established employee recognition programs to drive staff engagement with organizational objectives.
- Cultivated and upheld productive communication with team members to streamline workflow.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Resolved issues and communicated effectively to enhance client relationships.
- Evaluated team performance to address potential business challenges.
- Predicted customer demand to establish pricing strategies for goods and services.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Recruited, interviewed and hired qualified staff for open positions.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Recognized by management for providing exceptional customer service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Executed routine upkeep and troubleshooting on various equipment.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed routine maintenance and repair.
- Identified needs of customers promptly and efficiently.
- Managed household errands and other essential duties.
Education
High School Diploma -
Vanden High School
Fairfield, CA06-1989
Some College (No Degree) - Culinary Arts
Sierra College
Rocklin, CASkills
- Food safety
- Meal production
- Inventory management
- Ingredient ordering
- Recipe execution
- Team coordination
- Staff training
- Customer service
- Operational compliance
- Problem solving
- Time management
- Performance evaluation
- Kitchen management
- Cross-training staff
- Ingredient sourcing
- Waste reduction
- Scheduling staff
- Team Training
- Menu pricing
- Sanitation standards
- Food preparation
- Cooking methods
- Ordering supplies
- Special event catering
- Hygiene regulations
- Knife skills
- Cooking techniques
- Equipment inspection
- Employee development
- Teamwork
- Preparation oversight
- Point of sale POS software
- Attention to detail
- Payroll preparation
- Food safety oversight
- Order processing
- Problem-solving aptitude
- Verbal and written communication
- ServSafe food manager
- Opening and closing procedures
- Manage cash register
Accomplishments
Received employee of the quarter at Thistle Heal inc within 3 months of employment.
During my employment with Firehouse Sub I lead the team to achieve top 5 location in the the company within the first 1 year as a General Manager.
The Vacaville fire Firehouse Subs location was recognized by corporate as a rising star location from sales increase and superior customer service.
While at Fire House Subs our location always passed health inspection, and always scored higher that an 85 percent on our corporate audits.
For several months the fire house location in Vacaville was top in sales customer satisfaction and food cost in our district.
Certification
- Food handlers manager certificate expires in october of 2028.
Timeline
Culinary Team Leader
Thistle Health Inc.
10.2024 - Current
General Manager
Firehouse Subs
04.2016 - 03.2024
High School Diploma -
Vanden High School
Some College (No Degree) - Culinary Arts
Sierra College
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