Dennis Lemons
Paso Robles
Summary
Dynamic General Manager with proven expertise at Davis Body Shop in operations management and leadership. Enhanced efficiency by implementing innovative strategies and fostering team collaboration. Successfully reduced overhead by 15% while maintaining service quality. Adept at problem resolution and building strong customer relationships, driving continuous improvement and achieving organizational goals.
Overview
44
44
years of professional experience
1
1
Certification
Work History
General Manager
Davis Body Shop
06.1981 - 06.2025
- Assisted in developing operational strategies to enhance efficiency and streamline workflows.
- Supported team in implementing performance metrics to monitor progress and improve service delivery.
- Contributed to staff training sessions, promoting adherence to company policies and procedures.
- Coordinated daily activities, ensuring alignment with organizational goals and objectives.
- Participated in inventory management, optimizing stock levels to reduce waste and improve resource allocation.
- Helped maintain a safe working environment by adhering to safety protocols and regulations.
- Engaged with team members to gather feedback, fostering a culture of continuous improvement.
- Aided in preparing reports for leadership, summarizing operational performance and identifying areas for enhancement.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
Education
GED -
Atascadero High School
Atascadero, CA06-1980
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Certification
Highly trained in every aspect the Autobody industry, including all aspects of the repairs, interacting with the customers, Insurance companies. parts and sublet vendors
Timeline
General Manager
Davis Body Shop
06.1981 - 06.2025
GED -
Atascadero High School
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