Dennis Landeros
Covina
Summary
Results-driven Team Leader in Sales Operations known for high productivity and efficient completion of tasks. Specialize in strategic planning, customer relationship management, and sales analytics. Excel in leadership, communication, and problem-solving to achieve team goals and improve operational efficiency.
Overview
11
11
years of professional experience
2016
2016
years of post-secondary education
Work History
Team Leader, Sales Operations
Walmart
Covina
09.2025 - Current
- Led sales team to achieve operational efficiency and customer satisfaction.
- Coordinated training sessions for new sales associates on policies and procedures.
- Managed inventory levels to ensure product availability and minimize stockouts.
- Analyzed sales data to identify trends and drive strategic decisions.
- Developed process improvements to enhance workflow and team performance.
- Facilitated communication between departments to support sales initiatives.
- Mentored team members, fostering a collaborative and motivated work environment.
- Developed strategies for improving customer service standards and increasing sales productivity.
- Tracked inventory levels and placed orders as needed to maintain optimal stock levels.
- Monitored staff performance and provided feedback on areas of improvement.
- Ensured compliance with company policies related to safety, security, and privacy regulations.
- Collaborated with other departments to ensure smooth workflow processes across the organization.
- Conducted regular performance reviews with team members to assess strengths and weaknesses.
- Analyzed data to identify trends in customer behavior and preferences.
- Coached team members on best practices for achieving success in their roles.
- Resolved customer complaints quickly and efficiently.
- Collaborated with cross-functional teams on product development initiatives.
- Created detailed reports outlining key metrics such as sales volume, conversion rates.
- Developed methods for tracking progress against goals set by management.
- Implemented strategies to increase efficiency within the team.
- Identified opportunities for process optimization within the department.
- Provided daily direction and guidance to team members in Sales Operations.
- Organized training sessions for new employees on operational procedures.
- Enhanced sales productivity by simplifying processes and evaluating new tools to foster team efficiency.
- Directed and supervised staff performance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Reviewed customer complaints to determine appropriate methods for resolution.
- Supported sales team members to drive growth and development.
- Motivated sales professionals by delivering positive reinforcement and constructive feedback.
- Assisted professionals by listening in on customer calls and suggesting techniques to close sales.
- Delivered consistent one-on-one and group training sessions to help professionals improve skills and selling techniques.
Meat Associate
Walmart
Baldwin Park
10.2022 - 09.2025
- Prepared and packaged meat products for display and sale.
- Maintained cleanliness and organization of the meat department.
- Assisted customers with product selection and inquiries.
- Monitored inventory levels and restocked items as needed.
- Operated scales and ensured accurate pricing of meat products.
- Followed safety and sanitation procedures for food handling.
- Collaborated with team members to optimize department efficiency.
- Trained new associates on meat preparation techniques and standards.
- Monitored inventory levels to ensure sufficient stock was available at all times.
- Weighed, wrapped, priced, and labeled merchandise for sale.
- Provided excellent customer service by answering questions about various types of meats and cuts available.
- Inspected meats for quality assurance purposes before stocking shelves or displaying them in the counter case.
- Received and stored meat products in refrigerated storage areas according to company guidelines.
- Checked expiration dates regularly to ensure only fresh products were sold.
- Followed company policies regarding product rotation to minimize waste.
- Adhered to health department regulations concerning proper temperature control of both hot-holding and cold-holding units.
- Maintained cleanliness of the work area including floors, counters, shelves, and equipment.
- Restocked coolers and freezers with prepared meats from production lines as needed.
- Trained new employees in proper food handling procedures and safety regulations.
- Organized, rotated, and stocked product displays while ensuring freshness of all items.
- Assisted customers with selecting appropriate cuts of meat based on their needs.
- Practiced sanitation procedures by maintaining clean and neat work area.
- Checked products for temperature and expiration dates to maintain consumer safety.
- Reviewed dates on product labels to take appropriate action.
- Maintained product knowledge to respond to customer questions and make suggestions.
- Assessed food for freshness before stocking cases or rotating products.
- Kept detailed track of inventories and restocked products in cold storage units.
- Reported out-of-stock products to appropriate personnel.
- Performed variety of tasks to enhance customer shopping experience.
- Followed approved procedures for receiving, weighing and breaking down products.
- Maintained proper food temperatures for various products.
- Greeted customers to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Recommended, selected and located merchandise based on customer desires.
- Organized store by returning merchandise to proper areas and restocked displays.
- Described merchandise and explained use, operation and care.
Unloader Associate
Walmart
Baldwin Park
06.2019 - 10.2022
- Unloaded merchandise from delivery trucks and organized warehouse storage.
- Inspected incoming products for quality and accuracy before processing.
- Operated forklifts and pallet jacks to move heavy items safely.
- Collaborated with team members to ensure efficient unloading processes.
- Maintained a clean and safe work environment in compliance with safety standards.
- Assisted in inventory management by labeling and sorting products effectively.
- Reported damaged goods or discrepancies to supervisors promptly.
- Trained new associates on safe unloading techniques and warehouse procedures.
- Followed proper lifting techniques when moving heavy items manually or with mechanical assistance.
- Maintained an organized work area by sweeping floors, wiping down surfaces and removing debris from the dock area.
- Inspected products for damages or defects prior to stocking shelves.
- Organized and stacked product in designated areas according to size, type, style, color or product code.
- Unloaded freight from trucks and containers using pallet jacks, hand-trucks, and forklifts.
- Staged products for put away in designated locations within the warehouse facility.
- Palletized goods for storage or transport utilizing shrink wrap machines and plastic banding equipment.
- Communicated effectively with co-workers regarding daily tasks assignments.
- Recorded all incoming shipments into the inventory management system.
- Provided excellent customer service when interacting with vendors or customers.
- Handled packages safely while unloading and transporting.
- Assisted sorters by loading trucks with assigned packages for routes.
- Corrected pallets of damaged or mislabeled products to reduce errors and losses.
- Labeled packages and pallets to ensure efficient identification of items.
- Participated in inventory management activities, including stock replenishment and organization.
- Participated in regular training sessions on safety and operation of material handling equipment.
Referee
Hollywood sports paintball park
Bellflower
09.2017 - 06.2019
- Officiated paintball matches, ensuring fair play and adherence to rules.
- Monitored player conduct, addressing disputes and maintaining a safe environment.
- Communicated game strategies and rules to players before each match.
- Communicated game rules and regulations to players to promote fairness.
- Trained new referees on game rules and officiating techniques.
- Assisted in setting up and dismantling equipment before and after events.
- Enforced safety protocols, ensuring compliance from all participants.
Cashier
Weinerschnitzel
La Puente
01.2015 - 09.2017
- Processed customer transactions efficiently at a fast-paced restaurant.
- Assisted customers with menu selections and special requests.
- Maintained cleanliness and organization of the checkout area.
- Handled cash and electronic payments accurately and securely.
- Collaborated with team members to ensure smooth service flow.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Followed company security procedures for handling large sums of money.
Education
La Puente High
La Puente, CaliforniaSkills
- Sales strategy
- Customer relationship management
- Team leadership
- Training and development
- Workflow optimization
- Quality improvement
- Evaluating employee work
- Teamwork and collaboration
- Team motivation
- Relationship building
- Task delegation
- Safety
- Mentoring
Timeline
Team Leader, Sales Operations
Walmart
09.2025 - Current
Meat Associate
Walmart
10.2022 - 09.2025
Unloader Associate
Walmart
06.2019 - 10.2022
Referee
Hollywood sports paintball park
09.2017 - 06.2019
Cashier
Weinerschnitzel
01.2015 - 09.2017
La Puente High