DENNIS LALUDE

Professional logistics leader with robust experience coordinating and overseeing delivery operations. Adept at optimizing processes, ensuring timely and efficient deliveries, and fostering collaborative team environment. Known for adaptability, problem-solving skills, and strong commitment to achieving results. Expertise includes route planning, team management, and customer satisfaction.

Responding to customer queries, Processing customer orders, Resolving customer complaints, Troubleshooting technical problems, Building strategies for improving the overall customer experience, Representing the values of the company, Assisted in recruitment of new staff and ensured payroll was completed properly., Making sure that staff get paid correctly and on time., Assisted in managing pensions and benefits administration., Approving job descriptions and advertisements., Looking after the health, safety and welfare of all employees., Organizing staff training., Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching their goods and assuring quality of goods, Speaking with customers to answer questions or solve problems, Measure and report the effectiveness of warehousing activities and employee’s performance, Organize and maintain inventory and storage area, Ensure shipments’ and inventory transactions’ accuracy, Communicate job expectations and coach employees, Determine staffing levels and assign workload, Maintain items record, document necessary information and utilize reports to project warehouse status, Identify areas of improvement and establish innovative or adjust existing work procedures and practices, Confer and coordinate activities with other departments