Dennis Gomez
Los Angeles
Summary
Proven Store Manager with a track record of enhancing customer satisfaction and streamlining operations at Jose Hernandez. Skilled in problem-solving and customer service, adept at multitasking and organization. Excelled in managing staff and inventory, significantly improving store efficiency and client relations without compromising quality.
Overview
4
4
years of professional experience
Work History
Store Manager
Jose Hernandez
05.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
Sales Associate
Kevin Gonzalez
08.2020 - 04.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Bachelors - Business Administration
California State University, Los Angeles
Los Angeles, CAAssociate Of Applied Business - International
Santa Monica College
Santa Monica, CA08.2022
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Jose Hernandez
05.2021 - Current
Sales Associate
Kevin Gonzalez
08.2020 - 04.2021
Bachelors - Business Administration
California State University, Los Angeles
Associate Of Applied Business - International
Santa Monica College
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