Dennis Dreyer
Temecula
Summary
Dynamic Service Technician with a proven track record at Clima-Tech, excelling in equipment installation and repair. Recognized for enhancing customer satisfaction through effective communication and troubleshooting skills. Committed to safety and quality assurance, consistently meeting project deadlines while fostering teamwork and continuous improvement. Proficient in HVAC systems and dedicated to operational excellence.
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
25
25
years of professional experience
Work History
Service Technician
Clima-Tech
01.2024 - 06.2025
- Assisted in diagnosing and troubleshooting equipment issues under supervision.
- Learned proper safety protocols and maintenance procedures for various tools and systems.
- Supported senior technicians in performing repairs on customer equipment efficiently.
- Maintained organized workspaces to enhance operational efficiency and safety compliance.
- Observed and documented service processes to improve personal understanding of technical tasks.
- Collaborated with team members to ensure timely completion of service requests.
- Engaged in hands-on training to develop skills in equipment installation and repair techniques.
- Contributed to customer satisfaction by effectively communicating service updates and outcomes.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
Associate
Amazon
02.2022 - 11.2023
- Executed daily operational tasks to streamline inventory management processes.
- Collaborated with cross-functional teams to enhance customer experience initiatives.
- Adapted quickly to new technologies, improving workflow efficiency within the team.
- Developed solutions for common operational challenges, enhancing overall productivity of the department.
Construction Worker
State of California
11.2012 - 03.2021
- Operated heavy machinery to complete construction tasks efficiently.
- Collaborated with team members to ensure project timelines were met consistently.
- Followed safety protocols and maintained a clean work environment at all times.
- Assisted in the installation of structural components under supervision.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Construction Worker
State of California
05.2003 - 11.2012
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Operated power equipment to move materials and promote job efficiency.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
Groundskeeper
City of Lemon Grove
01.2000 - 08.2003
- Maintained grounds by mowing, trimming, and fertilizing lawns to ensure aesthetic appeal.
- Operated landscaping equipment and tools to execute various maintenance tasks efficiently.
- Implemented seasonal planting schedules to enhance landscape aesthetics and plant health.
- Conducted routine inspections of grounds to identify maintenance needs and address issues promptly.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
- Cultivated a positive work environment through effective communication with team members and supervisors.
Education
Certificate Of Graduation - HVAC Refrigeration
UEI
Oceanside, California12.2024
Diploma - General Studies
Morse High School
San Diego, California06.1982
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Punctual and reliable
- Troubleshooting skills
- Problem and issue resolution
- Power tool proficiency
- Repair techniques
- Documentation and reporting
- Equipment troubleshooting
- OSHA requirements
- Diagnostic testing
- Professional and courteous
- Service reports
- Mechanical aptitude
- Quality assurance
- Hand tool expertise
- Equipment inspection
- Analytical thinking
- Inventory management
- Electrical systems
- HVAC systems
- Troubleshooting
- Safety procedures adherence
- Document management
- EPA universal
Timeline
Service Technician
Clima-Tech
01.2024 - 06.2025
Associate
Amazon
02.2022 - 11.2023
Construction Worker
State of California
11.2012 - 03.2021
Construction Worker
State of California
05.2003 - 11.2012
Groundskeeper
City of Lemon Grove
01.2000 - 08.2003
Certificate Of Graduation - HVAC Refrigeration
UEI
Diploma - General Studies
Morse High School
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