Dennis Didone
Harrow,ON
Summary
Hardworking Transportation professional with superior record of towing cars, vans and trucks of all sizes using different hauling vehicles. Knowledgeable about roadside assistance procedures and experienced in working with law enforcement professionals. Experienced Tow Truck Operator adept at working quickly and safely to complete voluntary and involuntary tows. Good customer service, communication and prioritization skills. Excellent history of maintaining efficient schedules and operating with zero incidents.
Overview
23
23
years of professional experience
Work History
Heavy Wrecker Operator
County Towing & Recovery
06.2001 - Current
- Enhanced vehicle recovery efficiency by implementing advanced towing techniques and equipment.
- Streamlined incident response times through effective route planning and coordination with dispatch teams.
- Reduced downtime for damaged vehicles by providing timely and accurate diagnostics of mechanical issues.
- Maintained high safety standards in all aspects of heavy wrecker operations, minimizing accidents and injuries.
- Performed thorough pre-and post-trip inspections to identify and address any potential issues before they became critical.
- Collaborated with fellow operators to complete complex recovery missions in challenging environments.
- Increased customer satisfaction by ensuring clear communication during the entire towing process.
Firefighter
Essex Fire & Rescue
07.2003 - 09.2023
- Enhanced community safety by conducting thorough building inspections and identifying potential fire hazards.
- Reduced response times to emergencies by effectively coordinating with dispatch and other first responders.
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
- Educated the local community on fire safety practices through presentations at schools, businesses, and other public venues.
- Assisted in the containment of hazardous materials spills, ensuring public safety and environmental protection.
Education
High School Diploma -
Western Secondary School
Amherstburg, ON07.2001
Skills
- Hydraulic Systems
- Emergency Response
- Forklift Operation
- Safety Protocols
- Accident Scene Management
- Route Planning
- Preventive Maintenance
- Time Management
Languages
English
Professional Working
Timeline
Firefighter
Essex Fire & Rescue
07.2003 - 09.2023
Heavy Wrecker Operator
County Towing & Recovery
06.2001 - Current
High School Diploma -
Western Secondary School
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