Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dennis Cowles

Gravenhurst,ON

Summary

Adept at roof installation and customer service, I leveraged my skills at Done Rite Roofing to enhance project scheduling and team efficiency. My quick learning ability and expertise in equipment operation led to a significant improvement in job completion rates, fostering strong client relationships and repeat business. Demonstrated leadership in maintaining high safety standards and executing complex residential construction projects. Detail-oriented Roofer with 9 years installing quality roofing on houses and commercial buildings in muskoka. Comfortable working at heights in adverse weather conditions to install metal, asphalt and bitumen roofing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Roofer

Done Rite Roofing
  • Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
  • Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
  • Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
  • Installed chimney flashing, gutters and other roof components to direct smoke away and offer protection from elements.

Roofing Laborer

Advanced Roofing
  • Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
  • Removed old roofing material and properly disposed of all debris to maintain clean, organized work sites.
  • Completed residential and commercial projects with tight schedules by working effectively with fellow team members.
  • Facilitated efficient debris removal from job sites using proper disposal methods as per regulations set forth in contracts or environmental guidelines.

Roofing Laborer

MP Superior Roofing
  • Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
  • Removed old roofing material and properly disposed of all debris to maintain clean, organized work sites.

Team Member

Tim Hortons
11.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Supervisor

CRG ABS
11.2021 - 09.2023
  • Ted Bannister - 1-905-651-2697
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Completed closing procedures.
  • Trained new employees.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Managed inventory control for onboard equipment, ensuring all necessary tools were readily available for each job assignment.
  • Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
  • Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
  • Streamlined dispatch communication by accurately updating job status information through the use of mobile applications.
  • Enhanced customer satisfaction by providing professional and courteous assistance to stranded motorists.
  • Ensured accurate billing by collecting payment from customers at the time of service completion when necessary.
  • Increased sales performance through effective upselling techniques and staff training initiatives.
  • Operated with safety and skill to avoid accidents and delays.
  • Conducted efficient cargo transfers to maintain route schedules.

Roofer

Best Bang For Your Buck Roofing
08.2017 - 11.2019
  • Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
  • Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
  • Installed asphalt shingles, Cedar, and metal roofing systems to manage exterior construction projects of residential, commercial and industrial buildings.
  • Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.

Owner

Scenic Roofing And Property Maintance
04.2018 - 09.2018
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Consulted with customers to assess needs and propose optimal solutions.

Education

No Degree -

Stephenville Highschool
Stephenville, Newfoundland

Skills

  • Maintenance and repairs
  • Team Player
  • Power Tool Operation
  • Power Tools Operation
  • Customer Service
  • Quick Learner
  • Project Scheduling
  • Residential construction
  • Equipment Operation
  • Scaffolding Setup
  • Roof Installation
  • Time Management

Languages

English
Native or Bilingual

Timeline

Team Member

Tim Hortons
11.2023 - Current

Supervisor

CRG ABS
11.2021 - 09.2023

Owner

Scenic Roofing And Property Maintance
04.2018 - 09.2018

Roofer

Best Bang For Your Buck Roofing
08.2017 - 11.2019

Roofer

Done Rite Roofing

Roofing Laborer

Advanced Roofing

Roofing Laborer

MP Superior Roofing

No Degree -

Stephenville Highschool

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Dennis Cowles