Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Dennis ALACAHANLI

Calgary,AB

Summary

Dedicated and knowledgeable individual with vast experience providing exceptional customer service to a wide variety of clients. Proven ability to quickly assess customer needs and provide appropriate solutions. Skilled in resolving customer issues, managing customer relations, and providing detailed product knowledge. Committed to streamlining processes to improve customer service efficiency and satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Backend Developer Intern

Revsolz Corp
Calgary, Alberta
06.2024 - 09.2024
  • Implemented bug fixes and performance improvements on existing backend systems.
  • Collaborated with frontend developers to ensure a seamless integration of UI components with the backend infrastructure.
  • Optimized database queries for better performance and scalability.
  • Developed unit tests and integration tests to ensure quality code delivery.
  • Resolved customer issues related to API usage or other technical problems in a timely fashion.
  • Coded, tested and developed solutions in alignment with project requirements.
  • Participated in sprint planning sessions, client meetings and project retrospectives.

Customer Service Representative

Sunay Yildiz diving center
Antalya, Turkey
06.2022 - 09.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

Server

Waffle queen
Antalya, Turkey
03.2022 - 05.2022
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..

Education

High School Diploma -

Crescent Heights High School
Calgary, AB
06-2024

Skills

  • Decision-making capabilities
  • Computer Skills
  • Money Handling
  • Heavy Lifting
  • Fluent in English
  • Order Management
  • Safe Food Handling
  • Menu presentation
  • Menu Memorization
  • Strong Work Ethic

Certification

  • ProServe: 202311180027

Languages

English
Native/ Bilingual
Turkish
Native/ Bilingual
Russian
Professional

Timeline

Backend Developer Intern

Revsolz Corp
06.2024 - 09.2024

Customer Service Representative

Sunay Yildiz diving center
06.2022 - 09.2022

Server

Waffle queen
03.2022 - 05.2022

High School Diploma -

Crescent Heights High School

Similar Profiles

CREATE PROFILE
Dennis ALACAHANLI