Dennis Acedera
Surrey
Summary
Hardworking Telecom Field Technician bringing 15+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. Along with providing amazing customer experiences, all work is completed with precisely and with not corners being cut.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Field Service Technician
Ledcor
02.2009 - Current
- Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
- Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
- Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.
- Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
Education
No Degree - Hotel & Restaurant Management
STI College
Philippines Skills
- Safety Standards
- Training and Development
- Hardware and Software Installation
- Web Security
- Video Surveillance Systems
- Structure Cabling
- Voice Over IP Installer
- Analog Voice Technician
- Installation and Repair
- Accountability and Work Ethic
Accomplishments
- Achieved different projects by completing network server with accuracy and efficiency.
- Mentoring 20+ new hires to gain knowledge and experience.
- Technician of the Month for 5 consecutive months.
Certification
- Ledcore WHIMIS 2015
- Ledcore Health, Safety & Environment
- Pole & Ladder Safety
- Wall Penetrating Safety
Timeline
Field Service Technician
Ledcor
02.2009 - Current
No Degree - Hotel & Restaurant Management
STI College
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