Denni Henry Kinyanzui
London,ON
Summary
Dependable accounting professional acknowledged for reliability, integrity and quick-learning ability. Highly skilled in thrives in pressure situation with eye for identifying and correcting errors. Dedicated with strong work ethic and resourceful nature.
Overview
9
9
years of professional experience
Work History
Accounting Assistant
Royal Eagle Ltd
01.2022 - 02.2023
- Streamlined accounting processes by implementing efficient organizational systems and procedures.
- Enhanced financial reporting accuracy by diligently reconciling accounts and identifying discrepancies.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Facilitated smooth financial audits by maintaining organized records and providing necessary documentation to auditors.
Customer Service Representative
Uhuru Kenyetta
03.2020 - 04.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Machine Operator
Kenya Car Factory
08.2019 - 12.2020
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Collaborated with team members to optimize production processes and improve overall performance.
- Ensured accurate documentation of production data for analysis and continuous improvement efforts.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Assisted in the implementation of new equipment, resulting in increased productivity and cost savings.
Glass Handler
Glass Tech And Interior Solution
03.2017 - 02.2018
- Improved workplace safety by carefully handling glass materials and adhering to established protocols.
- Reduced product damages by meticulously inspecting incoming glass shipments for defects.
- Enhanced team productivity with efficient organization and transportation of glass materials within the facility.
- Assisted in meeting project deadlines by diligently cutting and preparing glass pieces according to specifications.
- Collaborated with team members on large-scale projects, ensuring timely completion and high-quality results.
- Streamlined material management by accurately maintaining inventory records and promptly reporting discrepancies.
- Supported installation teams by providing well-prepared glass components for various construction projects.
- Operated specialized equipment for cutting, polishing, and finishing glass surfaces without incident or injury.
- Contributed to customer satisfaction with precise custom-cutting of glass products according to their specific requirements.
Warehouse Worker
Adrian Kenya Warehouse
12.2014 - 02.2016
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Collaborated with team members to complete complex projects on schedule and within budget constraints.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Aided in reducing overall expenses through the implementation of cost-saving measures in material handling processes.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
Butcher Shop Assistant
Mt. Kenya Nice Butchery
11.2013 - 11.2014
- Enhanced customer satisfaction by providing personalized service and product recommendations.
- Maintained a clean and organized workspace, ensuring efficient operations and adherence to health and safety regulations.
- Assisted in the preparation of custom meat orders by skillfully cutting, grinding, and packaging products for customers.
- Collaborated with team members to maintain inventory levels and minimize waste through proper storage practices.
- Demonstrated excellent knife handling skills for precise cuts, maximizing yield while minimizing waste.
- Contributed to a positive work environment by displaying professionalism, punctuality, and strong teamwork skills.
- Improved sales performance by offering promotional items and upselling additional products to customers.
- Assisted in training new employees on butcher shop procedures, safety protocols, and customer service techniques.
- Developed strong relationships with customers by consistently exceeding expectations for quality service and product knowledge.
Education
Bachelor of Science - Tourism Management
East Africa Institute of Certified Studie
Kenya Nairobi08.2019
Bachelor of Science - Accounting Assistant
Summit Institute Of Professional
Kenya, Nairobi07.2016
Skills
- Budget Forecasting
- Data Analysis
- Business Correspondence
- Regulatory Compliance
- Customer Service
- General Ledger Entries
- Invoicing and Billing
- Data Entry
- File and Database Management
- Account Reconciliation
- Bookkeeping
- Accounts Payable and Receivable
- Accounts Payable
Languages
English
Native or Bilingual
Swahili
Native or Bilingual
Timeline
Accounting Assistant
Royal Eagle Ltd
01.2022 - 02.2023
Customer Service Representative
Uhuru Kenyetta
03.2020 - 04.2022
Machine Operator
Kenya Car Factory
08.2019 - 12.2020
Glass Handler
Glass Tech And Interior Solution
03.2017 - 02.2018
Warehouse Worker
Adrian Kenya Warehouse
12.2014 - 02.2016
Butcher Shop Assistant
Mt. Kenya Nice Butchery
11.2013 - 11.2014
Bachelor of Science - Tourism Management
East Africa Institute of Certified Studie
Bachelor of Science - Accounting Assistant
Summit Institute Of Professional
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