Denmark Ferrer
Calgary,Alberta
Summary
Expert in shipping and receiving with a knack for customer service, demonstrated through efficient product inspection and record preparation. Achieved significant improvements in workflow and service quality by applying meticulous organizational skills and responsible professional with strong problem solving and critical thinking skills and a keen eye for detail.
Overview
17
17
years of professional experience
Work History
Receiver
Real Canadian Superstore
03.2023 - Current
- Kept work areas clean, safe, and organized.
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
Grocery Clerk
Freshco
02.2023 - 09.2024
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
Food Counter Attendant
Tim Hortons
03.2023 - 09.2023
- Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
- Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
- Greeted customers with smile and provided helpful suggestions.
- Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.
- Displayed strong multitasking abilities while managing multiple orders simultaneously during busy periods without compromising quality or efficiency.
- Managed multiple tasks in high-volume environment.
Cashier
Circle K
02.2013 - 02.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Production/Machine Operator QC
Shinkong Textile Company
11.2010 - 01.2013
- Set up and ran machinery to produce exceptional products for industrial needs.
- Organized and cleaned work area to meet standards, keep tidy and prevent injuries.
- Complied with company and OSHA safety rules and regulations.
- Operated multiple machines simultaneously, maximizing output while maintaining high-quality standards.
- Maintained quality of product by checking labels, packaging and other factors.
- Documented production activity in logs and job tickets.
Mechanic
Maramba Motor Shop
06.2007 - 10.2010
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Education
Associate of Applied Science - AT, Automotve Technology
Philippine College Of Science And Technology
Nalsian Calasiao, Pangasinan Philippines05.2009
Skills
Shipping and receiving
Customer Service
Product Inspection
Record preparation
Languages
English
Native or Bilingual
Timeline
Receiver
Real Canadian Superstore
03.2023 - Current
Food Counter Attendant
Tim Hortons
03.2023 - 09.2023
Grocery Clerk
Freshco
02.2023 - 09.2024
Cashier
Circle K
02.2013 - 02.2015
Production/Machine Operator QC
Shinkong Textile Company
11.2010 - 01.2013
Mechanic
Maramba Motor Shop
06.2007 - 10.2010
Associate of Applied Science - AT, Automotve Technology
Philippine College Of Science And Technology
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