Deniza Shotaj
Burlington,ON
Summary
Highly trained individual with a knack for successfully demonstrating products to customers. Reliable and smart with terrific product branding skills and a vast knowledge of the latest beauty trends. Looking for a Fragrance Specialist role where hard work and dedication will be highly valued.
Overview
5
5
years of professional experience
Work History
Front End Manager
NoFrills
Burlington
04.2023 - 01.2024
- Cultivated strong customer relations and developed effective customer service standards.
- Managed customer complaints and rectified issues to complete satisfaction.
- Managed cash flow of store, including cashier operations, bookkeeping and security.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Put together schedule for floor staff according to skill sets and coverage needs.
Cosmetic Beauty Advisor
Shoppers Drug Mart
Toronto, ON
07.2019 - 12.2022
- Educated customers on new trends and promotional offers available at the store.
- Assisted in the selection of cosmetics, skin care, fragrance and hair care products to meet customer needs.
- Greeted customers at counter, delivered personalized customer service, finalized sales and maintained store appearance.
- Answered customer questions and guided to specific products requested.
- Showed customers different perfumes and demonstrated scents by spritzing on pulse points.
Education
Bachelor of Business Administration - Accounting
George Brown College
Toronto, ON04-2023
High School Diploma -
Madonna Catholic Secondary School
Toronto, ON06-2021
Skills
- Client Relationship Building
- Brand Awareness
- Store Maintenance
- Selling Techniques
- Customer Assistance
Languages
English
Native/ Bilingual
Italian
Native/ Bilingual
Albanian
Native/ Bilingual
Spanish
Limited
Availability
- I have open availability: Monday to Sunday, Open to close.
Timeline
Front End Manager
NoFrills
04.2023 - 01.2024
Cosmetic Beauty Advisor
Shoppers Drug Mart
07.2019 - 12.2022
Bachelor of Business Administration - Accounting
George Brown College
High School Diploma -
Madonna Catholic Secondary School
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