Denita Bush
Calgary
Summary
Dynamic professional with extensive experience supporting office operations and sales efforts. Seasoned in providing exceptional customer service to a diverse range of clientele. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
16
16
years of professional experience
Work History
BOOKING COORDINATOR
Canada Diagnostics Center
10.2021 - 04.2024
- Providing patients and healthcare professionals with advanced diagnostic imaging of the body's most important organs and systems.
ADMIN SUPPORT II
04.2021 - 10.2021
- Providing COVID-19 vaccination information in a call center environment
- Scheduling appointments and clinic locations to healthcare professionals and the public.
MEDICAL OFFICE ASSISTANT
New Brighton Medical
12.2019 - 02.2021
- Serve as a key member of a healthcare team at a busy family medical practice
- Assist six MDs, a social worker and two LPNs: ensuring optimal patient care and efficient flow of daily office operations.
MEDIA ACCOUNT CONSULTANT
Yellow Pages-Calgary, AB
02.2008 - 05.2018
- Spearheaded portfolio of accounts managed over 500 clients annually and built and maintained strong relationships with customers
- Consulted with clients to identify and present YP benefit-focused digital and print solutions.
Education
MOA Certificate - Medical Office Assistant
Reeves College - Calgary, AB
Calgary, Canada11.2019
Skills
- CRM Management
- Call Center Experience
- Medical Office Experience
- Interpersonal Skills
- HIPPA/FOIP Compliance
- Customer Service
- Problem Solving
- Relationship Building
- Computer Proficiency
- Appointment Scheduling
- Multitasking Capabilities
- Effective Communication Skills
- TECHNICAL PROFICIENCIES - Keyboarding proficiency 45 wpm, MS Office Suite, Macbook,RIS, Accuro, HealthQuest, PS Suite, NETCARE, Genesys, ESP Scheduling, Workforce, Dayforce, Finesse, Windows 10, Siebel, Salesforce, Five9 Phone Systems, Jabber, Microsoft Teams
Awards
Academic Excellence & Perfect Attendance, 10/01/19, 10-month Medical Office Administration Diploma
4.0 GPA
Languages
English
Full Professional
Timeline
BOOKING COORDINATOR
Canada Diagnostics Center
10.2021 - 04.2024
ADMIN SUPPORT II
04.2021 - 10.2021
MEDICAL OFFICE ASSISTANT
New Brighton Medical
12.2019 - 02.2021
MEDIA ACCOUNT CONSULTANT
Yellow Pages-Calgary, AB
02.2008 - 05.2018
MOA Certificate - Medical Office Assistant
Reeves College - Calgary, AB
Similar Profiles
Alma MurphyAlma Murphy
Lead Ultrasound Technologist at Canada Diagnostics CentresLead Ultrasound Technologist at Canada Diagnostics Centres
Caitlin CardinalCaitlin Cardinal
Medical Office Assistant at Canada Diagnostics CentreMedical Office Assistant at Canada Diagnostics Centre
Tanya MyersTanya Myers
Technical Service and Support Representative at Roche Diagnostics CanadaTechnical Service and Support Representative at Roche Diagnostics Canada