Denisse Rodriguez-Amezquita
Long Beach,CA
Summary
Dynamic and reliable professional with a proven track record at McDonald's Restaurant, excelling in customer service and teamwork. Recognized for exceptional multitasking and attention to detail, consistently enhancing customer engagement and satisfaction. Adept at food handling and maintaining quality assurance, contributing to a positive dining experience and store reputation.
Offering can-do attitude and willingness to learn and grow in team setting. Brings ability to quickly grasp new tasks and techniques, essential for providing outstanding customer service and maintaining cleanliness. Ready to use and develop communication and multitasking skills in any role.
Overview
1
1
year of professional experience
Work History
Crew Team Member
McDonald's Restaurant
11.2024 - Current
- Provided exceptional customer service in fast-paced environment.
- Operated kitchen equipment to prepare food and beverages efficiently.
- Maintained cleanliness and organization of workstations and dining areas.
- Collaborated with team to achieve service goals during peak hours.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Followed food safety guidelines to ensure quality and compliance standards.
- Adapted quickly to changing tasks and priorities throughout shifts.
- Worked front counter, drive-thru and other areas.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Became familiar with products to answer questions and make suggestions.
- Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
- Received regular positive feedback from customers for exceptional service, boosting overall store reputation.
Education
High School Diploma -
Ernest Mcbride Highschool
Long Beach, CA06.2024
Associate in Engineering Technology - Engineering
Long Beach City College
Long Beach, CA06.2026
Skills
- Multitasking and organization
- Customer service
- Attention to detail
- Customer engagement
- Time management
- Cash handling
- Food handling
- Teamwork and collaboration
- Positive attitude
- Reliability and punctuality
- Quality assurance
- Workplace efficiency
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Crew Team Member
McDonald's Restaurant
11.2024 - Current
Associate in Engineering Technology - Engineering
Long Beach City College
High School Diploma -
Ernest Mcbride Highschool