Dedicated professional with a strong track record in customer service and team collaboration. Known for attention to detail and effective problem-solving, aiming to enhance customer experiences and operational efficiency.
Overview
4
4
years of professional experience
Work History
Waitress
Bann Thai Restaurant
Santa Maria
02.2025 - 01.2026
Delivered exceptional customer service, ensuring positive dining experiences for guests.
Took accurate food and beverage orders, utilizing point-of-sale systems efficiently.
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Trained new team members on service protocols and menu knowledge.
Cashier
Lassens Natural Food And Vitamins
Santa Maria
12.2022 - 04.2025
Processed customer transactions efficiently using POS systems.
Assisted customers with inquiries and product information to enhance service experience.
Maintained accurate cash register balances through diligent cash handling practices.
Collaborated with team members to ensure smooth store operations during peak hours.
Cashier Team Lead
Carters Inc
Santa Maria, CA
08.2021 - 09.2022
Supervised cashier team, ensuring efficient transaction processes and customer satisfaction.
Trained new cashiers on point-of-sale systems and company policies, enhancing team performance.
Resolved customer inquiries and complaints promptly, fostering positive shopping experiences.
Implemented inventory management practices, optimizing stock levels and reducing discrepancies.
Conducted regular audits of cash drawers, ensuring accuracy in financial reporting.
Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.