Dedicated professional with a strong focus on customer service and teamwork. Proven ability to enhance customer satisfaction and lead teams to exceed sales goals.
Overview
6
6
years of professional experience
Work History
Sales Associate
BootBarn
02.2024 - Current
Assisted customers in product selection, enhancing overall shopping experience.
Processed transactions accurately and efficiently using point-of-sale systems.
Maintained merchandise presentation standards to optimize sales opportunities.
Collaborated with team members to achieve daily sales goals and objectives.
Sales Lead
American Eagle Outfitters, Inc
08.2023 - 01.2024
Led sales team to achieve quarterly targets through effective training and mentoring.
Trained new staff on sales techniques, product knowledge, and customer service excellence.
Customer Service Manager
Hobby Lobby
06.2020 - 08.2023
Led customer service team to enhance satisfaction and loyalty through effective training and development programs.
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Education
Associate of Science - Business Administration And Management
College of San Mateo
San Mateo, CA
05-2027
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
BootBarn
02.2024 - Current
Sales Lead
American Eagle Outfitters, Inc
08.2023 - 01.2024
Customer Service Manager
Hobby Lobby
06.2020 - 08.2023
Associate of Science - Business Administration And Management