Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Deniss Lora

San Mateo

Summary

Dedicated professional with a strong focus on customer service and teamwork. Proven ability to enhance customer satisfaction and lead teams to exceed sales goals.

Overview

6
6
years of professional experience

Work History

Sales Associate

BootBarn
02.2024 - Current
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Processed transactions accurately and efficiently using point-of-sale systems.
  • Maintained merchandise presentation standards to optimize sales opportunities.
  • Collaborated with team members to achieve daily sales goals and objectives.

Sales Lead

American Eagle Outfitters, Inc
08.2023 - 01.2024
  • Led sales team to achieve quarterly targets through effective training and mentoring.
  • Trained new staff on sales techniques, product knowledge, and customer service excellence.

Customer Service Manager

Hobby Lobby
06.2020 - 08.2023
  • Led customer service team to enhance satisfaction and loyalty through effective training and development programs.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.

Education

Associate of Science - Business Administration And Management

College of San Mateo
San Mateo, CA
05-2027

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

BootBarn
02.2024 - Current

Sales Lead

American Eagle Outfitters, Inc
08.2023 - 01.2024

Customer Service Manager

Hobby Lobby
06.2020 - 08.2023

Associate of Science - Business Administration And Management

College of San Mateo
Deniss Lora