Summary
Overview
Work History
Education
Skills
Timeline
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Denisha Hozleiter

Toronto

Summary

Professional office support specialist with strong organizational and communication skills. Experienced in handling a variety of administrative tasks, coordinating schedules, and keeping day-to-day operations running smoothly. Known for being a reliable team player who builds positive working relationships and adapts easily to changing needs. Proficient in Microsoft Office Suite, data entry, and providing friendly, efficient customer service.

Overview

6
6
years of professional experience

Work History

Supervisor – Scheduling Coordinator

Priority Healthcare
10.2021 - Current
  • Oversee daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Coordinate and manage scheduling for staff and clients, including appointment setting, reminders, and follow-ups to ensure smooth operations.
  • Serve as the primary point of contact for team members, providing guidance and support to address questions and concerns.
  • Handle escalated issues, ensuring timely and appropriate resolution in line with company protocols.
  • Assist in onboarding and training new team members, supporting their integration and development within the organization.

Customer Service Representative

Walmart Photo Centre
03.2020 - 10.2021
  • Provided hands-on assistance at self-service photo kiosks, guiding customers through the printing process.
  • Captured compliant passport photos in accordance with government standards.
  • Ensured timely fulfillment and accurate delivery of customer photo orders.
  • Upheld cleanliness and organization of the workspace to ensure smooth shift transitions and an optimal customer experience.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.


Outreach Canvasser

Earthroots
04.2019 - 10.2019
  • Raised awareness for key political campaigns by distributing informative materials and engaging in persuasive conversations with residents.
  • Built meaningful connections with residents, encouraging dialogue and community involvement.
  • Secured donations through clear, impactful messaging and strong interpersonal skills.
  • Upheld a positive attitude and high energy levels throughout long hours of door-to-door outreach, contributing to team morale.
  • Maintained detailed records of interactions and contributions to support ongoing outreach strategy and reporting.



Education

Bachelor of Science - Psychology

Seneca College of Applied Arts And Technology
North York, None
04-2028

Skills

  • Analytical thinking
  • Data entry
  • Conflict mediation
  • Strong interpersonal skills
  • Multitasking and organization
  • Proficient in Microsoft Excel, PowerPoint, as well as AlayaCare and Front

Timeline

Supervisor – Scheduling Coordinator

Priority Healthcare
10.2021 - Current

Customer Service Representative

Walmart Photo Centre
03.2020 - 10.2021

Outreach Canvasser

Earthroots
04.2019 - 10.2019

Bachelor of Science - Psychology

Seneca College of Applied Arts And Technology

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Denisha Hozleiter