Denisha Dave
Kitchener,Canada
Summary
Dynamic and results-driven Payroll Administrator and Human Resources professional with over five years of experience managing payroll operations, compliance, and HR functions. Adept at optimizing processes, ensuring regulatory compliance, and fostering positive employee relations. Skilled in using HRIS and payroll software to deliver accurate and efficient payroll services. Known for exceptional problem-solving, leadership, and communication abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Payroll Administrator & Human Resource Assistant
AgeCare West Williams Long-term Care Home
Kitchener, Canada
07.2022 - Current
- Oversee payroll operations for 200 employees, ensuring timely and accurate processing
- Ensure compliance with federal, state, and local tax regulations, including payroll tax filings and reporting
- Implement system enhancements to improve payroll accuracy and reduce processing time
- Collaborate with HR to align payroll policies with organizational goals and employee satisfaction
- Resolve payroll discrepancies and employee inquiries, maintaining a 95% satisfaction rate
- Streamlined payroll processes, reducing errors by 100%
- Successfully implemented a new payroll system (UKG/ Kronos/Workday), training staff and ensuring a seamless transition
Nursing Unit Manager & Human Resource Assistant
Chartwell West Mount Long-term Care Home
Kitchener, Canada
01.2021 - 07.2022
- Managed employee onboarding, benefits administration, and compliance with labor laws
- Provided guidance on HR policies and resolved employee relations issues in a confidential and timely manner
- Conducted audits of employee records to ensure compliance with company and legal standards
- Partnered with department heads to design and implement training programs that improved workforce performance
- Reduced onboarding time by 95% through process optimization
- Enhanced employee retention by implementing a mentorship program
Administrative Assistant & Scheduler
Chartwell Westmount Long-term Care Home
Kitchener, Canada
01.2020 - 01.2021
- Develop and maintain schedules for staff shifts, project timelines, ensuring optimal resource allocation
- Communicate schedule changes promptly to stakeholders, resolving conflicts effectively
- Utilize scheduling software to track progress, update timelines, and maintain accurate records
- Coordinate with multiple departments to align schedules with operational goals
- Generate reports to provide insights on scheduling efficiency and resource utilization
- Reduced scheduling conflicts by 100% through the implementation of improved processes
- Enhanced efficiency by introducing specific tool and method, e.g., StaffStat scheduling software
Medical Officer
Lifeline Neuro Hospital
Gujarat, India
04.2017 - 12.2019
- Completed patient referrals to other medical specialists
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction
- Improved patient outcomes and delivery of care through improved clinical quality processes
- Assisted senior physicians and surgeons during assessments, examinations and surgical interventions
- Interpreted diagnostic test results for deviations from normal
- Communicated with patients, ensuring that medical information was kept private
Education
Occupational Health Safety & Wellness -
Conestoga College Institute of Technology and Advanced Learning
Kitchener, ON04.2021
Health Care Administration -
Sault College of Applied Arts And Technology
Sault Ste. Marie, ON08.2020
Bachelor of Homoeopathic Medicine And Surgery -
Dr. V. H. Dave Homoeopathic Medical College
Gujarat, India12.2019
Skills
- Payroll Processing & Compliance
- HRIS & Payroll Systems
- Staffing Professional
- Tax Regulations & Benefits Administration
- Employee Relations & Conflict Resolution
- Process Optimization & Workflow Automation
- Auditing & Reporting
- Talent Acquisition & Onboarding
- Team Leadership & Training
- MS Office Suite
- Data Analysis & Reporting Tools
- Unionized workplace experience
Languages
- English
- Hindi
- Gujarati
Certification
- Payroll Compliance Professional (PCP) - Ongoing
Timeline
Payroll Administrator & Human Resource Assistant
AgeCare West Williams Long-term Care Home
07.2022 - Current
Nursing Unit Manager & Human Resource Assistant
Chartwell West Mount Long-term Care Home
01.2021 - 07.2022
Administrative Assistant & Scheduler
Chartwell Westmount Long-term Care Home
01.2020 - 01.2021
Medical Officer
Lifeline Neuro Hospital
04.2017 - 12.2019
- Payroll Compliance Professional (PCP) - Ongoing
Occupational Health Safety & Wellness -
Conestoga College Institute of Technology and Advanced Learning
Health Care Administration -
Sault College of Applied Arts And Technology
Bachelor of Homoeopathic Medicine And Surgery -
Dr. V. H. Dave Homoeopathic Medical College
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