Summary
Overview
Work History
Education
Skills
Timeline
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Denise Walker

Denise Walker

Oakland,CA

Summary

Effective problem solver with the stellar communication skills.

Professional administrative specialist with proven track record in managing office operations efficiently. Strong focus on team collaboration, problem-solving, and delivering results under shifting demands. Skilled in scheduling, document management, and communication. Known for reliability, adaptability, and maintaining high standards.

Overview

20
20
years of professional experience

Work History

Secretary to Minister

Emeryville Church of Christ
06.2018 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
  • Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
  • Enhanced visibility of office policies by creating and distributing employee handbook.
  • Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Coordinate with different agencies in writing grants to better inform our youth in the community on healthy choices to make in life.
  • Entered data into system and updated customer contacts with information to keep records current.

Payroll Analyst-Contract

Twilio
12.2018 - 01.2020
  • Audit and reconciled 401K contribution
  • Audit and update all payroll, GTL files in Excel
  • Assist employees with payroll issues
  • Maintained strict confidentiality of employee information, adhering to company policies and legal requirements for data protection.
  • Resolved payroll discrepancies promptly, addressing employee concerns and maintaining satisfaction.
  • Optimized workflow by creating detailed procedure manuals for each step in the payroll process, reducing errors and enhancing efficiency.
  • Developed strong relationships with internal departments to streamline communication regarding employee data updates and changes affecting payroll calculations.
  • Reconciled general ledger accounts related to payroll liabilities, providing accurate financial reports for management review.
  • Enhanced payroll accuracy by conducting thorough audits and ensuring proper documentation of all transactions.
  • Streamlined payroll processes for increased efficiency, implementing automated systems and software solutions.
  • Collaborated with Human Resources to manage employee benefits administration, including enrollment and deductions tracking.
  • Ensured compliance with federal, state, and local regulations by staying current on tax laws and reporting requirements.
  • Reduced overpayments by implementing a robust system of checks and balances throughout the entire payroll processing cycle.
  • Continuously improved knowledge of relevant software applications through participation in training sessions and workshops .
  • Assisted in budget planning by providing accurate forecasting of future payrolls based on historical data analysis.
  • Coordinated efforts across multiple departments during mergers or acquisitions to ensure seamless integration of new employees into existing payroll systems.
  • Supported audit teams during annual reviews by providing requested documentation in a timely manner, demonstrating strong organizational skills .
  • Maintained accurate records of paid time off, sick leave, and vacation accruals for timely distribution of benefits.

Payroll Analyst

The RealReal
11.2018 - 10.2019
  • Assist processing payroll for 1850 employees’ multi-state
  • Process termed employees
  • Assist employees with payroll issues
  • Generate reports for bonuses to upload to batch for payment
  • Audit reports and data entry for ensure proper payment
  • Garnishments
  • Audit all records to prepare for Implementation from Namely to ADP workforce now
  • Managed year-end reporting tasks such as W-2s preparation and distribution, ensuring timely delivery to employees.
  • Developed strong relationships with internal departments to streamline communication regarding employee data updates and changes affecting payroll calculations.
  • Reconciled general ledger accounts related to payroll liabilities, providing accurate financial reports for management review.
  • Streamlined payroll processes for increased efficiency, implementing automated systems and software solutions.
  • Supported audit teams during annual reviews by providing requested documentation in a timely manner, demonstrating strong organizational skills .

1099 Processor and Payroll Analyst (Contractor)

Stitch Fix
01.2018 - 10.2018
  • Update Suppliers Master Data
  • Run Supplier and Invoice Exception Reports to verify information prior to E-file Upload
  • Create a manual using Oracle Fusion and processing 1099’s
  • Train AP staff for proper input of Supplier profile and W-9
  • Processing Payroll for 6000+ multi state, garnishments, off-cycle checks
  • Preparations and audit of W-2s
  • Filing and processing payment for multi- state taxes
  • Supported team members in their tasks, contributing to overall team success.
  • Increased productivity by effectively managing workload and prioritizing tasks.
  • Received and reviewed incoming documents and materials.
  • Demonstrated flexibility when adapting to new processes or guidelines while maintaining consistently high levels of productivity.
  • Implemented new workflows to streamline the processor role, resulting in improved performance metrics.
  • Contributed to the achievement of department goals through consistent high-quality work.
  • Analyzed processing bottlenecks and devised strategies to eliminate them.
  • Managed multiple priorities simultaneously, maintaining organization even during peak periods.

Accounts Payable/ Payroll Specialist and Executive Assistant

Nelson and Associates
03.2014 - 10.2018
  • Payroll Accountant/Human Resource Generalist
  • Research all inquiries
  • Audit time sheet3 entries for 810 employees and distribute checks to all departments
  • Give exceptional customer service both face-to-face as well as over the phone and email
  • Assist others in finance department by generating reports necessary for reimbursement
  • Reconcile and post to GL and JE
  • Preparations and audit of W-2s
  • Filing and processing payment for multi- state taxes
  • Off cycle and terminated manual checks
  • Set up and maintain garnishments, created excel spread sheet to audit
  • Audit and maintain employee files to ensure compliance
  • New hire orientation and training and assist with administering employment testing
  • Onboarding processing of new hire paperwork
  • Investigate and consult upper management of highly confidential situations to remain in compliance with labor law and union contracts
  • Assist manages in writing job descriptions
  • Screen applicants and resumes for minimum qualifications
  • Conduct reference checks
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.

Human Resource Specialist/Office Manager

Walkers Charter Services
02.2005 - 07.2014
  • Created and administer policy and procedures for employee handbook
  • Maintained employee files
  • Processed on boarding papers
  • Administering employee benefits and LOA
  • Reference check for new hires
  • Arrange travel for COO and CEO
  • Negotiate contracts with Oakland Unified School District and Athletics league
  • Customer Service
  • Enhanced resource allocation efficiency by streamlining the procurement process and implementing inventory management strategies.
  • Designed robust contingency plans to ensure uninterrupted supply chain flow during unforeseen events or disruptions.
  • Established clear performance expectations for team members regarding their role in managing resources efficiently.
  • Collaborated with cross-functional teams to identify resource gaps and create solutions for streamlined operations.
  • Optimized budget utilization for projects by closely monitoring expenditures and adjusting resource allocations as needed.

Education

Some College (No Degree) - Human Resources Management

Cal State East Bay
Hayward

Some College (No Degree) - Law

U C Berkeley Extension Program
Berkeley, CA

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Complex Problem-solving
  • Payroll administration
  • Database administration
  • Accounts receivable and payable
  • Managing purchasing activities
  • Presentation creation
  • HIPAA guideline compliance
  • Payment posting
  • Inter-office communications
  • Meeting support
  • Proofreading expertise
  • Administering payroll
  • Meeting coordination
  • Accounts payable
  • Business correspondence
  • Cross-functional communication
  • Executive support
  • Contract administration
  • Vendor relations skills
  • Requisition processing
  • Preparing contracts
  • Legal documentation preparation
  • Fast learner
  • Critical thinking
  • Microsoft office
  • Data entry
  • Customer relations and communications
  • Customer and client relations
  • Excel spreadsheets

Timeline

Payroll Analyst-Contract

Twilio
12.2018 - 01.2020

Payroll Analyst

The RealReal
11.2018 - 10.2019

Secretary to Minister

Emeryville Church of Christ
06.2018 - Current

1099 Processor and Payroll Analyst (Contractor)

Stitch Fix
01.2018 - 10.2018

Accounts Payable/ Payroll Specialist and Executive Assistant

Nelson and Associates
03.2014 - 10.2018

Human Resource Specialist/Office Manager

Walkers Charter Services
02.2005 - 07.2014

Some College (No Degree) - Human Resources Management

Cal State East Bay

Some College (No Degree) - Law

U C Berkeley Extension Program

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Denise Walker