Summary
Overview
Work History
Education
Skills
Timeline
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Denise Villa

Chula Vista

Summary

Hard working individual with motivation to succeed with any company who gives me a chance. Very knowledgeable in the vet assistant industry with room always willing to learn more.

Overview

9
9
years of professional experience

Work History

Veterinary Assistant and Receptionist

The Pet Hospital of La Mesa
10.2020 - Current
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
  • Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
  • Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
  • Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.

Cashier/Customer Service/Stocker

San Diego pet food store
07.2019 - 09.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Front Desk Receptionist

Biophysics Chiropractic
05.2017 - 05.2019
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.

Retail Cashier/Customer Service/ Food preparation services

Choco amore
05.2016 - 04.2017
  • Helped customers complete purchases, locate items.
  • Provided excellent service through active listening skills, addressing customers'' needs effectively .
  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Cultivated a welcoming retail environment by greeting customers warmly upon entry, setting a friendly tone throughout their visit .
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Retail/Sales/ Food and preparation service

Little Caesars Pizza
09.2015 - 02.2016
  • Provided courteous, friendly service while multitasking in fast-paced environment.
  • Greeted guests warmly to foster welcoming environment.
  • Maintained a clean and organized dining area for an enjoyable guest experience.
  • Remained focused, calm and professional during peak rush hours.
  • Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.

Education

Associate's degree - Veterinary Assistant

Pima Medical Institute
Chula Vista, CA
11.2020

High school diploma -

Castle Park Senior High School
Chula Vista, CA
06.2014

Skills

  • Cashiering
  • Cash Handling
  • Food Preparation
  • Customer Service
  • Multi-line phone systems
  • Appointment scheduling
  • Animal Handling
  • Animal Restraint
  • Placing IV Catheters
  • Blood Draws from jugular, cephalic and saphenous
  • Bilingual English/Spanish
  • Communication skills
  • Data entry

Timeline

Veterinary Assistant and Receptionist

The Pet Hospital of La Mesa
10.2020 - Current

Cashier/Customer Service/Stocker

San Diego pet food store
07.2019 - 09.2020

Front Desk Receptionist

Biophysics Chiropractic
05.2017 - 05.2019

Retail Cashier/Customer Service/ Food preparation services

Choco amore
05.2016 - 04.2017

Retail/Sales/ Food and preparation service

Little Caesars Pizza
09.2015 - 02.2016

Associate's degree - Veterinary Assistant

Pima Medical Institute

High school diploma -

Castle Park Senior High School

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Denise Villa