Denise Valdez
Rosemead
Summary
Knowledgeable dispatcher with several years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Driver
Anderson Pharmacy
Pasadena
11.2024 - Current
- Delivered packages efficiently to residential and commercial areas.
- Navigated routes using GPS and local maps for timely deliveries.
- Maintained vehicle cleanliness and performed routine safety checks.
- Communicated with dispatch to confirm delivery schedules and updates.
Yard dispatcher
Ontrac
Commerce
01.2024 - Current
- Coordinated daily dispatch schedules for multiple trucking routes and drivers.
- Monitored vehicle locations using GPS tracking systems for route optimization.
- Collaborated with warehouse staff to manage shipment loads and inventory.
- Resolved driver issues promptly to maintain operational efficiency during shifts.
- Maintained records of driver hours worked, rates paid and miles driven per trip.
Dispatcher
Premier Pharmacy Services
Baldwin Park
06.2020 - 12.2023
- Coordinated daily delivery schedules for pharmacy supplies and medications.
- Managed communication between drivers and pharmacy staff for efficient operations.
- Monitored shipment progress and addressed any issues promptly.
- Utilized routing software to optimize delivery paths and minimize delays.
Assistant Manager
Little Caesars Pizza
South El Monte
08.2017 - 06.2020
- Trained and mentored new staff on company policies and procedures.
- Managed inventory levels to maintain stock availability and reduce waste.
- Assisted in scheduling staff shifts to optimize labor efficiency.
Education
Associate of Science -
Rio Hondo College
Whittier, CA06-2026
High School Diploma -
Mountain View High School
El Monte Ca 06-2019
Skills
- Time management
- Route optimization
- Communication skills
- Driver communication
- Call handling
- Dispatching field personnel
- Decision-making
- Quantitative skills
- Reliability
- Improvement plans
- Active listening
- Problem-solving
Languages
English
Professional
Spanish
Native/ Bilingual
Certification
- Deans honor list
Affiliations
- Basketball
- Softball
- Watching sports
Timeline
Delivery Driver
Anderson Pharmacy
11.2024 - Current
Yard dispatcher
Ontrac
01.2024 - Current
Dispatcher
Premier Pharmacy Services
06.2020 - 12.2023
Assistant Manager
Little Caesars Pizza
08.2017 - 06.2020
Associate of Science -
Rio Hondo College
High School Diploma -
Mountain View High School