Denise Trujillo
Shafter
Summary
Certified Substance Use Disorder Counselor II-CS with 17 years of experience in providing effective treatment and support. Skilled in assessment, treatment planning, and guiding individuals through their recovery journey. Seeking to contribute my expertise in a role that fosters healing and helps clients build lasting, positive change.
Professional counselor with deep expertise in providing guidance and support to diverse client populations. Skilled in conflict resolution, crisis intervention, and developing individualized treatment plans. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable, empathetic, and effective in fostering supportive environment for both clients and team members.
Skilled in medical billing program SMART CARE.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Supervising Counselor
Bakersfield Recovery Services
08.2023 - 01.2025
- I led a team of counselors, oversaw client treatment plans, and ensured the delivery of high-quality, compassionate care
- Fostered a safe and inclusive environment for clients by consistently enforcing policies related to confidentiality, respect, and boundarysetting.
- Collaborated with interdisciplinary teams to develop comprehensive care plans that addressed clients'' needs holistically.
- Streamlined case management processes for increased efficiency and better tracking of client progress.
- Developed strong rapport with clients, building trust and encouraging open communication about personal challenges and goals.
- Reduced staff burnout by promoting self-care practices and fostering a supportive work environment.
- Championed evidence-based practices within the counseling team, staying abreast of new research and incorporating relevant findings into service delivery models.
Assistant Supervising Counselor
Bakersfield Recovery Services
03.2023 - 08.2023
- Conducted assessments to inform individualized care planning and ensure appropriate service delivery for each client.
- Supervised and trained junior counselors to improve their effectiveness in assisting clients with diverse needs.
- Facilitated group therapy sessions focused on skill-building, communication techniques, and emotional regulation for enhanced interpersonal relationships.
- Improved program success rates through careful monitoring of data, identifying trends, and adjusting interventions as needed.
- Developed strong rapport with clients, building trust and encouraging open communication about personal challenges and goals.
- Ensured compliance with regulatory requirements through meticulous documentation maintenance and timely reporting of incidents or concerns.
- Completed staff performance evaluations, recommending improvements and recognizing success through reward systems and feedback.
- Fostered a safe and inclusive environment for clients by consistently enforcing policies related to confidentiality, respect, and boundarysetting.
Substance Use Disorder Counselor
Bakersfield Recovery Services
05.2018 - 03.2023
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Guided clients in developing skills and strategies for dealing with problems.
- Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
Program Site Supervisor - All Sites,
Bakersfield Recovery Services
01.2012 - 05.2018
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Oversaw personnel safety and efforts at work site.
- Improved employee morale through consistent leadership support, fostering a positive working environment conducive to productivity.
- Maintained strong client relationships, providing regular updates on project progress and addressing any concerns promptly.
- Achieved high levels of client satisfaction through meticulous attention to detail and proactive communication.
Site Supervisor Female Sites
Bakersfield Recovery Services
04.2009 - 04.2012
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Oversaw personnel safety and efforts at work site.
- Developed work schedules for team members to maximize shift coverage.
- Implemented best practices and safe operating procedures.
- Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
- Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
House Staff
Bakersfield Recovery Services
04.2008 - 04.2009
- Performed maintenance tasks as needed, preserving the condition and functionality of the home.
- Organized events and schedules, streamlining daily routines for optimal time management.
- Ensured safety and security within the household by monitoring entrances and exits during designated hours.
- Enhanced customer satisfaction by maintaining a clean and organized living environment for residents.
Education
Certificate - Addiction Studies
The Distance Learning Center for Addiction Studies
01.2022
General Educational Development -
Bakersfield Adult School
01.2001
Skills
- Knowledge of Ethical Codes & Standards
- Critical Thinking & Problem-Solving
- Excellent Organizational & Multitasking Abilities
- Staff Management & Scheduling
- Case Management & Treatment Planning
- Clinical Documentation & Reporting
- Crisis Intervention
- Motivational Interviewing
- Relapse Prevention Strategies
- Client advocacy
- Staff management
- Individual counseling
- Clinical supervision
- Supervisory experience
- Organizational skills
Certification
SUDCC II-CS #12922
Timeline
Supervising Counselor
Bakersfield Recovery Services
08.2023 - 01.2025
Assistant Supervising Counselor
Bakersfield Recovery Services
03.2023 - 08.2023
Substance Use Disorder Counselor
Bakersfield Recovery Services
05.2018 - 03.2023
Program Site Supervisor - All Sites,
Bakersfield Recovery Services
01.2012 - 05.2018
Site Supervisor Female Sites
Bakersfield Recovery Services
04.2009 - 04.2012
House Staff
Bakersfield Recovery Services
04.2008 - 04.2009
Certificate - Addiction Studies
The Distance Learning Center for Addiction Studies
General Educational Development -
Bakersfield Adult School
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