Summary
Overview
Work History
Education
Skills
Timeline
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Denise Smith

NorthYork

Summary

Dynamic Associate Manager with over 15 years of health and safety management at Hudson's Bay. Proven track record in enhancing sales through strategic planning and exceptional people skills. Adept at fostering team collaboration and maintaining optimal inventory levels, driving customer satisfaction and operational excellence. First aid trained and committed to a professional work environment.

Overview

35
35
years of professional experience

Work History

Associate Manager

Hudson's Bay Yorkdale
12.2009 - Current
  • Manage a team of 55+ associates
  • Create schedules based on business needs
  • Work with vendor partners to drive sales volume
  • Manage human resources for associates
  • Maintain look and feel of the business
  • Work towards the achieving the company vision and direction

Department Manager

Canadian Tire
02.2003 - 12.2009
  • Oversaw inventory management processes, maintaining optimal stock levels.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Sales Manager

Wal-Mart Store
09.1990 - 06.2003
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Work as manager of over-night crew, receiving trucks and replenishing stock.

Education

Diploma - Business Administration

Seneca College
North York, None
06-1995

Skills

  • Consistent organization
  • Attention to detail
  • Time management
  • Project coordination
  • Excellent people skills
  • Significant human resources skills
  • First aid trained
  • Manager of health and safety for over 15yrs for The Hudson Bay

Timeline

Associate Manager

Hudson's Bay Yorkdale
12.2009 - Current

Department Manager

Canadian Tire
02.2003 - 12.2009

Sales Manager

Wal-Mart Store
09.1990 - 06.2003

Diploma - Business Administration

Seneca College

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Denise Smith