Denise Schroeder
Visalia
Summary
Dynamic Office Supervisor at Pacific STIHL with expertise in data analysis and employee training. Successfully implemented policies that enhanced productivity and streamlined processes. Recognized for financial analysis skills, leading to improved budgetary insights. Proven ability to manage teams effectively while fostering a collaborative work environment.
Overview
20
20
years of professional experience
Work History
Office Supervisor
Pacific STIHL
Visalia
05.2005 - Current
- Compiled data from various sources into spreadsheets for analysis purposes.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
- Assessed operational costs associated with various projects or tasks assigned by management.
- Conducted staff performance evaluations to monitor progress and individual skills.
- Processed invoices from vendors in a timely manner to avoid late payment penalties.
- Used judgment and initiative in handling confidential matters and requests.
- Resolved customer complaints or answered customers' questions.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Attended weekly staff meetings to discuss current issues affecting the department.
- Developed administrative team to support corporate growth and objectives.
- Developed, implemented and maintained office systems, policies and procedures for record keeping, filing and other administrative activities.
- Maintained inventory of office supplies by ordering materials as needed.
- Directed and oversaw office personnel activities.
- Interpreted and communicated work procedures and company policies to staff.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Defined and documented office procedures by updating SOPs and planning comprehensive training for administrative support staff.
- Delegated work to staff, setting priorities and goals.
- Organized corporate events such as conferences, seminars or workshops.
- Ensured compliance with safety regulations within the workplace environment.
- Researched and prepared reports required by management or governmental agencies.
- Analyzed financial activities of department to share budgetary input with managers.
Education
Associate of Arts - Business
University of Phoenix
Tempe, AZ03-2014
Skills
- Data analysis
- Employee training
- Project management
- Financial analysis
- Policy implementation
- Inventory management
Timeline
Office Supervisor
Pacific STIHL
05.2005 - Current
Associate of Arts - Business
University of Phoenix
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