Denise Rowse
Aldergrove,BC
Summary
Dedicated and detail-oriented administrative professional with over fifteen years of experience in providing comprehensive support in office environments. Skilled in managing calendars, scheduling meetings, and coordinating travel arrangements. Proficient in Microsoft Office Suite, with advanced expertise in Word, Excel, and Outlook.
Flexible, reliable, able to maintain a sense of humor under pressure and enjoy challenging situations which expand skills and knowledge base. Strong organizational and multitasking abilities, with a proven track record of handling confidential information and prioritizing tasks effectively. Excellent communication and interpersonal skills, with a proactive approach to problem-solving and a commitment to delivering high-quality work. Eager to leverage experience and skills to contribute to a dynamic administrative team.
Looking for full-time, long-term employment within a growth-oriented company/organization to ensure stability for the present and the future.
Overview
21
21
years of professional experience
Work History
Bookkeeper
Weebo's Trucking Ltd.
02.2022 - Current
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Office Manager
Union Pumps
12.2021 - Current
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Scheduling and booking jobs for service technicians.
- Reception.
- Accounts Receivable/Collections.
- Shipping and Receiving.
- Stock ordering for parts, fittings and product.
- Scheduling and booking site visits for managers for potential jobs.
- Ordering, stocking and maintaining all aspects of office requirements.
Production Assistant, Office Runner & Assistant
Vancouver Film Industry
10.2019 - 01.2022
- Provided reliable administrative support for production team, enabling efficient task completion.
- Supported on-time project completion by effectively prioritizing tasks and managing workflow.
- Maintained safe and clean work environment, contributing to overall team productivity.
- Assisted with pre-production preparations
- Coordinated with home owners and businesses for contracts and payments in film locations
- Supported production team during shooting days, ensuring smooth operations
- Assisted with wrap-up activities, including equipment breakdown and returns to vendors and ensuring location is clean and back the way it was before production
- Supported production team during shooting days, ensuring smooth operations and timely execution of scenes
Administrative and Education Coordinator
Building Supply Industry Association
08.2014 - 10.2019
- Accounts payable and receivables
- Registration forms hard copy and online registration for educational programs and member events
- Event planning - Trade Shows, Golf Tournaments, Luncheons and Member Social functions
- Monthly E-blasts (Mailchimp)
- Maintaining and updating website (Weebly)
- Twitter & LinkedIn Postings
- Education Coordination, promotion and engaging members in current and new up coming education
- Maintaining all office supplies
- Article writing and proofing for magazine and directory publications
- All daily office duties
Accounts Receivable/Collections Administrator
Teliphone Navigata Westel
04.2013 - 04.2014
- Improved customer satisfaction by addressing and resolving disputes in a timely manner.
- Managed portfolio of delinquent accounts, resulting in increased recoveries and reduced losses.
- Collaborated with sales and customer service teams to resolve billing issues proactively.
- Developed customized payment plans for clients, increasing likelihood of successful repayments.
- Suspending and terminating accounts, write offs and adjustments
- Setting up PAC/PAP and credit card payments
Administrative Assistant
K-Line Trailers
02.2011 - 10.2012
- Reception
- Creating and receiving purchase orders and purchase order matching
- Time card entry for all staff, (Labour Tracker)
- Invoicing and receiving payments
- Assisting with accounts payable and receivable
- Sorting and distributing mail, filing, applying and removing liens
- Overall everyday office duties
Assistant Manager/Cashier
Chevron Canada
02.2003 - 09.2012
- Improved customer satisfaction by providing exceptional customer service.
- Increased sales through effective merchandising and promotional selling
- Maintained clean, safe, and organized store environment to enhance customer experience.
- Scheduled staff shifts to ensure proper coverage during peak times of the year.
- Coordinated with vendors to ensure timely delivery of products.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Office Manager
Dominion Neon Products
10.2008 - 01.2011
- Reception, Customer Relations
- Accounts payable and receivables/collections, payroll, GST/PST remittances
- Bank deposits, reconciliations
- Invoicing
- Filing, distribution of mail and overall all daily office duties
Education
High School Diploma -
DW Poppy Secondary School
Langley, BC06.1991
Certified Association Executive (CAE)
Canadian Society of Association Executives (CSAE)
Online02.2018
Bookkeeping Level 1 & 2 And Payroll
Continuing Education
Langley, BCVancouver Film Industry
Skills
- Invoice Processing
- Bank Statement Reconciliation
- Accounts Receivable and payables
- Payroll
- MS Office, Word, Excel, PowerPoint and Outlook
- Exceptional organization skills
- Customer Relations/Service
- Bookkeeping
- Data inputting
- Sage 50
- Purchase Orders
- Problem-solving abilities
- Handling Confidential Materials
- Word Processing
- Bill Payment and Recordkeeping
Languages
English
Full Professional
Timeline
Bookkeeper
Weebo's Trucking Ltd.
02.2022 - Current
Office Manager
Union Pumps
12.2021 - Current
Production Assistant, Office Runner & Assistant
Vancouver Film Industry
10.2019 - 01.2022
Administrative and Education Coordinator
Building Supply Industry Association
08.2014 - 10.2019
Accounts Receivable/Collections Administrator
Teliphone Navigata Westel
04.2013 - 04.2014
Administrative Assistant
K-Line Trailers
02.2011 - 10.2012
Office Manager
Dominion Neon Products
10.2008 - 01.2011
Assistant Manager/Cashier
Chevron Canada
02.2003 - 09.2012
High School Diploma -
DW Poppy Secondary School
Certified Association Executive (CAE)
Canadian Society of Association Executives (CSAE)
Bookkeeping Level 1 & 2 And Payroll
Continuing Education
Vancouver Film Industry
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