Denise Rosacker
Hamilton,ON
Summary
Reliable and detail-oriented professional with extensive experience in customer service and administrative support. Proven track record in enhancing productivity through effective data management and training facilitation. Skilled in inventory management, payroll calculation, and customer relations. Proficient in Microsoft Excel and other office software.
Overview
18
18
years of professional experience
Work History
Driver Settlements Assistant
Erb International
New Hamburg, Ontario
08.2021 - Current
Collected and reviewed drivers trip reports, prepared and submitted payroll calculations, managed inventory, and maintained filing systems.
Program Ready Trainer
Concentrix
Hamilton, ON
01.2017 - 07.2021
Developed assessment tools, facilitated group discussions, and collaborated with management on training policies.
Teleservices/Data Entry Clerk
Marco Corp
Brantford, Ontario
10.2016 - 01.2017
Entered and maintained accurate client records while ensuring confidentially.
Assistant Manager
/Sales Clerk
Kitchener, Ontario
11.2006 - 01.2009
Resolved customer inquiries, managed service inquiries , and executed daily operational standards.
Education
Associate of Arts - Data Processing-Microcomputer Technology
Mohawk College of Applied Arts And Technology
Hamilton, ON06-1989
High School Diploma -
Glendale Secondary School
Hamilton06-1986
Skills
- Payroll Calculation
- Data entry
- Inventory management
- Customer service
- Microsoft Excel Proficiency
- Training Facilitation
- Effective communication
- Friendly and outgoing
- Valid Driver's license
- Punctuality
Timeline
Driver Settlements Assistant
Erb International
08.2021 - Current
Program Ready Trainer
Concentrix
01.2017 - 07.2021
Teleservices/Data Entry Clerk
Marco Corp
10.2016 - 01.2017
Assistant Manager
/Sales Clerk
11.2006 - 01.2009
Associate of Arts - Data Processing-Microcomputer Technology
Mohawk College of Applied Arts And Technology
High School Diploma -
Glendale Secondary School
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