Denise Roberts
St. Catharines,ON
Summary
Dynamic and motivated professional with a proven track record in customer relations and organizational skills. At GNMI, excelled in creating welcoming environments and efficiently managing client appointments. Demonstrates exceptional verbal communication and teamwork abilities. Passionate about delivering excellence in fast-paced settings, ensuring optimal client satisfaction and operational efficiency.
-Whims training and certification
-CPR training certification
- Palliative care completion training and certification
-Assisting a dying person course completion and training
-Health conditions (lab) completion and course training
-Cognitive, mental health and brain injuries (lab) completion and course training.
-Assisting with a dying person course completion and training
House hold mgmt. nutrition and hydration course completion and training
-Assisting with hygiene lab and course completion and training
-Safety and mobility completion and course training
-Personal support worker foundations completion and online training
-Body system completion and training
Overview
8
8
years of professional experience
Work History
Receptionist
GNMI
03.2023 - 06.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Immigration, registration and appointments
- Vascular appointment bookings
Merchandiser
Doller Tree
03.2017 - 11.2017
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Cashier/stocks Person
Tim Hortons
09.2015 - 11.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Personal Support Worker - All Online Courses Not Certified
Trillium College
St. Catharines, ONPrivate Investigator -
SCG Online
All Over CanadaMedical Office Assistant - MOA
Trillium College
St. Catharines, ON05.2022
Skills
- Organization skills
- Telephone skills
- Verbal and written communication
- Customer/Client relations
- Ougoing
- Independent/ works great with others
- Motivated
- Passionate about what i do when im doing it
- Self driven
Languages
English
Full Professional
Timeline
Receptionist
GNMI
03.2023 - 06.2023
Merchandiser
Doller Tree
03.2017 - 11.2017
Cashier/stocks Person
Tim Hortons
09.2015 - 11.2016
Personal Support Worker - All Online Courses Not Certified
Trillium College
Private Investigator -
SCG Online
Medical Office Assistant - MOA
Trillium College