Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist

Denise Roberts

St. Catharines,ON

Summary

Dynamic and motivated professional with a proven track record in customer relations and organizational skills. At GNMI, excelled in creating welcoming environments and efficiently managing client appointments. Demonstrates exceptional verbal communication and teamwork abilities. Passionate about delivering excellence in fast-paced settings, ensuring optimal client satisfaction and operational efficiency.

-Whims training and certification

-CPR training certification

- Palliative care completion training and certification

-Assisting a dying person course completion and training

-Health conditions (lab) completion and course training

-Cognitive, mental health and brain injuries (lab) completion and course training.

-Assisting with a dying person course completion and training

House hold mgmt. nutrition and hydration course completion and training

-Assisting with hygiene lab and course completion and training

-Safety and mobility completion and course training

-Personal support worker foundations completion and online training

-Body system completion and training

Overview

8
8
years of professional experience

Work History

Receptionist

GNMI
03.2023 - 06.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Immigration, registration and appointments
  • Vascular appointment bookings

Merchandiser

Doller Tree
03.2017 - 11.2017
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

Cashier/stocks Person

Tim Hortons
09.2015 - 11.2016
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

Personal Support Worker - All Online Courses Not Certified

Trillium College
St. Catharines, ON

Private Investigator -

SCG Online
All Over Canada

Medical Office Assistant - MOA

Trillium College
St. Catharines, ON
05.2022

Skills

  • Organization skills
  • Telephone skills
  • Verbal and written communication
  • Customer/Client relations
  • Ougoing
  • Independent/ works great with others
  • Motivated
  • Passionate about what i do when im doing it
  • Self driven

Languages

English
Full Professional

Timeline

Receptionist

GNMI
03.2023 - 06.2023

Merchandiser

Doller Tree
03.2017 - 11.2017

Cashier/stocks Person

Tim Hortons
09.2015 - 11.2016

Personal Support Worker - All Online Courses Not Certified

Trillium College

Private Investigator -

SCG Online

Medical Office Assistant - MOA

Trillium College
Denise Roberts