Denise Prazinak

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• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.

• Transportation of Kindergarten, Middle & High School students to and from school, while maintaining a safe and secure environment on the bus.
• Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
• Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
• Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
• Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.

• Renewal of leases with the Rent Supplement Program through Manitoba Housing.
• Working closely with the tenant’s resource coordinator to achieve successful relationships with tenants.
• Supervise and delegate duties to Pest Control Management regarding pest control management.
• Supervise staff for daily operations of the organization.
• Supervise memos, letters, budgets capital projects.
• Collaborate with other organizations acting as a liaison between landlord and tenant.
• Managed and motivated employees to be productive and engaged in work.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

• Manage the financial operations of various properties and ensure that all the requirements and payments for rent, maintenance and repair bills and others are paid on time.
• Responsible for the inspection of the sites regularly to ensure compliance with the organization's established policies, safety measures and quality standards.
• Responsible for sorting out client's complaints and grievances effectively in a professional manner.
• Responsible for taking calls of complaints / questions, concerns.
• Communicate with other landlords and agencies regarding policies of Manitoba Housing.
• Communicate effectively with a variety of stakeholders including the public, service users, departmental/government staff, and agencies.
• Providing support to service users ensuring appropriate political acumen is used.
• Ensure tight deadlines are met while managing high volumes of work and changing priorities.
• Ensure departmental policies are adhered to and applicable legislation is interpreted correctly.
• Carrying out scopes of work to ensure units are turned over for revenue in a timely manner.
• Responsible for the management of assigned social housing portfolios.
• Monitor applications and tenanting procedures.
• Collect rent and take necessary legal actions to regain possession of properties when required.
• Conduct annual reviews, complete transfer requests, rent calculations, ensure vacancies are filled in a timely manner, sign lease agreements, and maintain files with the necessary documentation.
• Knowledge of the Residential Tenancies Act / Policies and Procedures Investigate, gather evidence, and prepare files, and represent the MH at Residential Tenancies/Commission hearings for eviction proceedings.
• Liaison with the Residential Tenancies Branch, the City of Winnipeg Police Services, Child and Family Services, and numerous agencies within the community to provide support to tenants.
• Assisting with the preparation and monitoring revenue and expenditure budgets for assigned portfolio.
• Gather documentation and information necessary for a hearing at the Residential Tenancies Branch to recover expenses related to damages.
• Working alongside HR for terminations of employment & involvement of the hiring process.
• Proficiency with MS Word and a variety of computer programs used by Manitoba Housing.
• Conducting oneself as a responsible professional Property Manager in the interest of the organization to carry out all business operations from managing the rental finances, collection of the property, maintaining financial reports too management.
• After being able to complete the tasks before me, I have successfully maintained a 2.4% arrears quota as required by management.
• I have been praised in my performance evaluations as an individual who is an active listener and has the willingness to participate and learn.