Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Denise Potter

Port Burwell,ON

Summary


Service focused, bringing effective skills in customer relations, task prioritization and time management. Skilled in community engagement and adept at fostering client relationships, I am passionate about helping others and assisting where possible to achieve required results. I require minimal supervision and am open to offering suggestions to further foster business. I have a track record of excellence in business communications, development and operations, notably at Loblaw Companies and chambers of commerce.

Overview

48
48
years of professional experience

Work History

Executive Director

West Niagara Chambers Of Commerce
08.2014 - 10.2023

Managed all aspects of effectively running a not for profit organization, including most finance, banking and customer service. Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.

Main focus was membership, ie working with businesses to help them understand what a chamber of commerce could do for them.

Supported business members. Created and executed business development events, newsletters, educational/informative speakers, and assisted the business members with other business development opportunities they may require.

Effectively negotiated sponsorship to help support these business development initiatives.

Interacted well with members and the community, to build connections and nurture relationships.

Mentored youth, providing them with on site work experience and training in this business field.



Owner/Operator

Serenity In The Beach Bed & Breakfast
05.2008 - 10.2013

Developed a business plan, worked with the town for approval/licensing, and executed full set up and procedures of the accommodation.

Implemented effective marketing, customer service including tourism recommendations, and provided enjoyable meals and comforting ambiance.

Owner/Operator/Business Development Manager

Self Employed; Networking Plus Business Services
02.1998 - 01.2009

Developed private label food products for some US customers, sourcing from Canadian food manufacturers.

Via analysis of categories and product knowledge, created a sales and profit plan for each item to be developed, working with each client's buyers.

After product launch, continued managing to ensure effective service levels and promotional planning.

Director Corporate Brands

Loblaw Companies Ltd.
11.1975 - 01.1998

Initially started as a buyers assistant, with promotions to buyer then category manager, managing all aspects of products within the categories for which I was responsible.

Promoted to Director of Corporate Brands. I was responsible for the sourcing, negotiating, marketing and execution of all aspects of the development of the President's Choice and No Name food products.

I directed and mentored a team of buyers and staff to help facilitate the aggressive business plans of corporate brands product development and launch mandates. Continually enhancing team collaboration, communication and respect of deadlines while working in an exceedingly fast paced business environment.

Education

High School Diploma -

Winston Churchill Collegiate Institute
Toronto, ON
06.1972

Skills

  • Effective people and communication skills
  • Business development and fund raising
  • Client services and relationship building
  • Operational planning and product management
  • Community engagement and public speaking

Languages

English
Full Professional

Accomplishments

    Community Service Award.

    Loblaw Companies accolades for resourcing a major food category, executing a better quality of products for lower prices, realizing significant category incremental profit.

    Athena Award for new business - My Bed & Breakfast.

    Volunteer, Director of Marketing for FOBBA, Federation Ontario Bed & Breakfast Association.

    Volunteer Wasaga Beach Women's Business Association

Timeline

Executive Director

West Niagara Chambers Of Commerce
08.2014 - 10.2023

Owner/Operator

Serenity In The Beach Bed & Breakfast
05.2008 - 10.2013

Owner/Operator/Business Development Manager

Self Employed; Networking Plus Business Services
02.1998 - 01.2009

Director Corporate Brands

Loblaw Companies Ltd.
11.1975 - 01.1998

High School Diploma -

Winston Churchill Collegiate Institute
Denise Potter