Denise Perez
Santa Monica
Summary
Accomplished Community Business Director with proven track record with Atria, enhancing operational efficiency and resident satisfaction. Expert in Financial analysis and staff leadership, consistently exceeding goals through strategic business analysis and organizational development. Skilled in fostering relationships and streamlining processes, demonstrating exceptional human resources management and office administration capabilities.
Overview
22
22
years of professional experience
Work History
Community Business Director
Atria Senior Living
11.2021 - 01.2025
- Assisted the Executive Director with Managing the Community's operation by utilizing independent judgment and discretion when review billing issues, expenditures and budgetary matters for the community.
- Managed and directed all accounts receivable, to include pursuit and follow up of unpaid balances.
- Ensured correct coding of the communities accounts payable and accrued expenses as needed.
- Directs collection of on-site employee data related to, among other things, demographics, payroll, employee benefits and employee leave administration. Ensured employee files are maintained in accordance with Atria's policies and procedures as well as federal, sate and local regulations.
- Primary community responsibility for assistance with month-end close process. This would include, among other things, accrual preparation and analysis of general ledger/monthly operating statements. Worked with the Executive Director to fully understand the operating results and trends.
CSR
Merchant Services Inc.
03.2008 - 06.2012
- Made Outbound Calls to Businesses
- Scheduled Appointments
Mortgage Loan Officer
123 Loan
05.2003 - 09.2006
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Always Exceeded Company Goals
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
Education
Accounting - Accounting And Business Managment
Adelphi Business Collage
Santa Ana, CASkills
Goal Oriented
Office Administration
Business Administration
Business Analyst
Staff Leadership
RElationship Selling
Employee Onboarding
Human Resource Management
Organizational Development
Payment Processing
Financial Analysis
Timeline
Community Business Director
Atria Senior Living
11.2021 - 01.2025
CSR
Merchant Services Inc.
03.2008 - 06.2012
Mortgage Loan Officer
123 Loan
05.2003 - 09.2006
Accounting - Accounting And Business Managment
Adelphi Business Collage
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