Denise Padilla
Earlimart
Summary
Reliable and adaptable individual with a background in healthcare and customer service. Proven ability to resolve patient inquiries and enhance satisfaction through effective communication and problem-solving skills. Committed to supporting healthcare teams and improving patient experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant Intern
Tulare County HealthCare Center
Visalia, CA
01.2026 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Scheduled appointments and managed patient flow efficiently.
- Utilized electronic health record systems for documentation and data entry.
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Administering Vaccines, Specimen Collection, Performing A1C's , Blood Sugar, Hemoglobin,
Crew Member
Big B's Travel Center
Earlimart, CA
03.2020 - 05.2020
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Contributed to increased sales by upselling menu items and promoting special offers.
Customer Service Representative
Premier Insurance
Delano, CA
04.2017 - 02.2018
- Resolved customer inquiries using CRM software, enhancing service quality and client satisfaction.
- Collaborated with team members to streamline communication channels and improve response times.
- Handled escalated issues with professionalism, resulting in positive outcomes for challenging situations.
Education
High School Diploma -
Delano Adult School
Delano, CAMedical Assistant -
Visalia Adult School
Visalia, CASkills
- Bilingual
- HIPAA compliance
- Specimen collection
- Electronic health records management
- Worked along side of Peds, ObGyn, Specialist, EkG's,
- Written and verbal communication
- Problem-solving skills
- Reliable and punctual
- Retail store operations
- Payment processing
- Sales development
- Work ethic and integrity
- Cash handling
- Team collaboration
- Professionalism and courtesy
Certification
Medical Assistant-
(Front and Back Office),
Medical Terminology,
Venipuncture - Injections,
CPR (BLS)
Timeline
Medical Assistant Intern
Tulare County HealthCare Center
01.2026 - Current
Crew Member
Big B's Travel Center
03.2020 - 05.2020
Customer Service Representative
Premier Insurance
04.2017 - 02.2018
High School Diploma -
Delano Adult School
Medical Assistant -
Visalia Adult School