Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denise Oropeza

Placentia

Summary

Community service professional with proven track record in organizing and managing community engagement activities. Known for collaborative approach and strong commitment to achieving impactful results. Reliable team player, adaptable to changing community needs, and skilled in conflict resolution and program development.

Overview

8
8
years of professional experience

Work History

Programs Assistant

LGBTQ Center OC
02.2024 - 06.2025
  • Orchestrated and executed impactful community outreach programs, significantly enhancing visibility, fostering support, and promoting inclusivity for LGBTQ+ individuals.
  • Collaborated with diverse youth coalitions to deliver impactful education on tobacco prevention and cessation.
  • Facilitated and led engaging workshops focused on advocacy and education, equipping community members with essential skills for self-empowerment and positive change.
  • Cultivated and maintained robust strategic partnerships with key community organizations, schools, youth-focused agencies, and other stakeholders.
  • Designed and managed comprehensive resource databases, significantly streamlining access to critical services and information for community members.
  • Conducted in-depth research on emerging industry trends.
  • Provided high-level administrative support to department leadership, optimizing daily operations through expert task prioritization and delegation.
  • Managed all incoming and outgoing communications, efficiently handling high-volume calls and meticulously recording accurate messages for timely distribution to office staff, ensuring seamless information flow for daily communications.

Community Service Specialist

City of Placentia
05.2022 - 02.2024
  • Directed comprehensive park recreation site operations, ensuring seamless day-to-day functionality and optimal guest satisfaction.
  • Designed and executed a dynamic monthly calendar of events, significantly boosting community engagement and program participation.
  • Managed and mentored daily staff, optimizing roles and activities to enhance productivity and maintain high service standards.
  • Developed and disseminated impactful educational materials, effectively promoting city services and vital resources to community members.
  • Ensured exceptional staff engagement with all guests and children, while rigorously upholding all operational procedures and safety policies.
  • Initiated and led efforts to cultivate a consistently safe, inclusive, and enjoyable environment for all visitors.
  • Held key leadership roles in large-scale city-wide events, contributing to their successful planning, coordination, and execution.

Assistant Manager

Spirit Halloween
10.2017 - 11.2023
  • Managed and led a team of 20-30 seasonal employees daily, fostering a high-performance environment to maximize sales and operational efficiency during peak season.
  • Oversaw critical HR functions, including managing payroll, developing comprehensive staff schedules, and efficiently processing time-off requests to ensure optimal staffing levels and compliance.
  • Directed daily operational workflows by strategically delegating roles and responsibilities to staff, optimizing productivity and guest service delivery.
  • Maintained meticulous daily inventory control, accurately tracking stock levels to minimize shrink and ensure product availability for customer demand.
  • Enforced strict adherence to company policies and procedures, continuously monitoring employee performance to maintain high standards of productivity, safety, and customer experience.

Senior Recreation Leader

City of Anaheim
09.2019 - 01.2022
  • Spearheaded the research, planning, and organization of engaging recreational activities tailored for diverse age groups (5-18) and the broader community.
  • Collaborated closely with cross-functional recreation personnel to ensure the development of well-balanced, coordinated, and fully integrated recreational programs, optimizing resource utilization and community impact.
  • Directed daily staff operations, effectively managing team members and strategically delegating work roles to ensure seamless program execution and a high-quality participant experience.

Education

No Degree - Computer Information Systems

Fullerton College
Fullerton, CA
06-2026

Skills

  • Teamwork and collaboration
  • Multitasking and organization
  • Data entry
  • Youth engagement
  • Scheduling management
  • Creative problem solving
  • Administrative support
  • Activity planning
  • Program administration
  • Community outreach
  • Event coordination
  • Calendar management
  • Volunteer management

Timeline

Programs Assistant

LGBTQ Center OC
02.2024 - 06.2025

Community Service Specialist

City of Placentia
05.2022 - 02.2024

Senior Recreation Leader

City of Anaheim
09.2019 - 01.2022

Assistant Manager

Spirit Halloween
10.2017 - 11.2023

No Degree - Computer Information Systems

Fullerton College

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Denise Oropeza