Denise Muniz
Clovis,CA
Summary
Dynamic and self-motivated professional with a proven track record at Barnes Welding Supply. Excels in customer service and problem-solving, thriving in fast-paced environments. Demonstrates strong teamwork and independent time management skills, quickly adapting to new challenges while maintaining a friendly, positive attitude.
Overview
22
22
years of professional experience
Work History
Account Receivable
Barnes Welding Supply
Fresno, CA
06.2010 - 04.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Data Entry Clerk
IRS
Fresno
12.2009 - 06.2010
- Processed large volumes of information efficiently, adhering to established protocols.
- Collaborated with cross-functional teams to resolve data-related issues and improve reporting accuracy.
- Completed data entry tasks with accuracy and efficiency.
- Sorted documents and maintained organized filing process.
Collections Agent
CMLS, LLC
Fresno
08.2006 - 09.2007
- Managed high-volume collections on past due accounts, ensuring timely resolutions.
- Processed payments and applied to customer balances.
- Maintained high volume of calls and met demands of busy and productive group.
- Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
- Increased productivity levels through efficient time management and prioritization of daily tasks.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
Office Assistant
Artistic Surfaces
Fresno
06.2004 - 05.2006
- Managed office supplies inventory, ensuring timely replenishment and cost efficiency.
- Streamlined communication processes between departments to enhance collaboration.
- Coordinated and scheduled meetings and appointments.
- Created and maintained detailed records of all office activities.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Input data into spreadsheets and databases.
- Streamlined communication within office, ensuring timely dissemination of important information to all staff members.
- Enhanced document management efficiency, digitizing paper records and establishing easy-to-navigate filing system.
Education
High School Diploma -
Selma High School
Selma, CaSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multi-Tasting
- Independent work time management
Accomplishments
TIMS Programming Software
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop 13 store locations daily deposit tracking spreadsheets.
- Documented and resolved customer disputes which led to account management and payments.
- Achieved dispute by completing account full research with accuracy and efficiency.
- Resolved product issue through consumer testing, for dispatch and delivery.
- Collaborated with team of 5 in the development of Advance Cylinder Management.
Timeline
Account Receivable
Barnes Welding Supply
06.2010 - 04.2026
Data Entry Clerk
IRS
12.2009 - 06.2010
Collections Agent
CMLS, LLC
08.2006 - 09.2007
Office Assistant
Artistic Surfaces
06.2004 - 05.2006
High School Diploma -
Selma High School