Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Languages
Timeline
Generic

Denise McCaughtrie

Okotoks,Canada

Summary

As a loyal and dedicated member of any team, I conserve time and promote the corporate image by representing internally and externally; providing liaison between internal and external stakeholders, key executives, and employees, utilizing leadership, relationships, experience, and creativity to support the success of the Department and Organization in the optimization of the occupancy and revenue within the portfolio at the lowest expense.

I Am: A dynamic individual who holds an administrative certification or equivalent experience, e.g., spreadsheet/database management, accounting and business math, business communications. 20+ years of directly related experience performing administrative duties and providing support to senior-level management. Team player that is reliable, open, considerate, and accommodating. Able to manage multiple priorities under pressure. Advanced knowledge of Microsoft Office Suite of tools, applicable software, company databases, enterprise structure, and standard operating procedures. Excellent command of the English language (both spoken and written). Able to manage relationships at all levels of the enterprise, including direct or indirect oversight of staff and contractors. I demonstrate a high level of discretion, tact, and diplomacy in dealing with senior-level internal and external contacts, and highly confidential or sensitive information. Able to establish, promote, and maintain good public relations internally and externally, and deal with clients professionally and courteously. Able to work as an integral part of the Executive Assistant team.

Overview

38
38
years of professional experience

Work History

Senior Executive Assistant

Telsec Property Management
09.2019 - 11.2024
  • Manage scheduling for company executive(s)
  • Draft, review and send communications on behalf of company executive(s)
  • Organize and prepare for meetings, including gathering documents and attending to logistics of meetings
  • Answer and respond to phone calls, communicate messages and information to the executive
  • Prioritize emails and respond when necessary
  • Coordinate travel arrangements
  • Maintain various records and documents for company executive(s)
  • Excellent written and verbal communication skills
  • Time-management skills
  • Ability to pay attention to detail
  • Organization skills
  • Ability to multitask
  • Advanced understanding of frequently used computer software and programs, such as Microsoft Office
  • Interpersonal skills

Senior Executive Assistant

Strategic Group
06.2010 - 09.2019
  • Anticipating and initiating appropriate actions to conserve the leader's time, e.g., manage his/her schedule, manage access, screen, and respond to routine and complex emails and correspondence
  • Consolidating, coordinating, and variance reporting for a variety of cyclical budget documents and processes, e.g., annual and monthly budget reporting, time-sheet and vacation coding, and reporting
  • Managing and maintaining appropriate business files, ensuring adherence to corporate document retention policies and practices
  • Interacting with the Executive Leadership Team (Executive), Board members, and high-profile external stakeholders to provide professional support services
  • Forming strong partnerships with multiple internal stakeholders to deliver/provide value-added support
  • Coordinating complex corporate governance and diligence compliance files/matters on behalf of the business, e.g., Executive and Board reports
  • Coordinating complex company meetings, conferences, and functions
  • Arranging executive travel (domestic and international) with detailed itineraries
  • Providing area-specific knowledge to achieve desired results
  • Providing backup relief and support to other Executive members as required
  • Compile annual budget and manage throughout the year; Preparation of monthly variance reports, monthly accrual submissions, and assistance with the budget and forecast cycles
  • Created Vendor Work Orders / Purchase Orders
  • Onboard / offboard and track all Internal Audit Employees and external consultants
  • A dynamic individual who holds an administrative certification or equivalent experience, e.g., spreadsheet/database management, accounting and business math, business communications
  • 20+ years of directly related experience performing administrative duties and providing support to senior-level management
  • Team player that is reliable, open, considerate, and accommodating
  • Able to manage multiple priorities under pressure
  • Advanced knowledge of Microsoft Office Suite of tools, applicable software, company databases, enterprise structure, and standard operating procedures
  • Excellent command of the English language (both spoken and written)
  • Able to manage relationships at all levels of the enterprise, including direct or indirect oversight of staff and contractors
  • I demonstrate a high level of discretion, tact, and diplomacy in dealing with senior-level internal and external contacts, and highly confidential or sensitive information
  • Able to establish, promote, and maintain good public relations internally and externally, and deal with clients professionally and courteously
  • Able to work as an integral part of the Executive Assistant team
  • Database management
  • Supervisor level access to Company / Personal credit checks through Equifax & Experian

Executive Assistant – Senior Key Accounts Manager

Brennan Atkinson International
02.1996 - 01.2009
  • Company Overview: The company was a very successful and one of the original Surplus Stock companies, trading for over 30 years
  • I was employed from February 1996 and worked as a dedicated and loyal member of staff for over 13 years
  • During my time with this company and the usual Executive Assistant role, I travelled extensively with the President or independently all over the world, representing and building relationships with external stakeholders and customers
  • I dealt with our major clients who are large high street retailers in Europe, such as Walmart, Matalan, Co-Op, Aldi, Netto, and was very successful in contributing to a multi-million-pound turnover annually
  • I also liaised with our Logistics department to ensure the customer had a complete and excellent customer service experience
  • We took part in many significant exhibitions all over Europe, and I was in charge of initial design to full build and set up, including logistics for samples and fitting of hardware and goods
  • The company was a very successful and one of the original Surplus Stock companies, trading for over 30 years

Personal Assistant – CEO, CFO & COO

Rectella International
09.1986 - 02.1996

Education

Full High School Education -

Partial Degree - Marketing and Communications

Skills

  • Written and verbal communication skills
  • Reporting skills
  • Scheduling/ Calendar Management
  • Computer software skills including all Microsoft Office Suites
  • Organization skills
  • Time management skills
  • Presentation skills
  • Office equipment maintenance
  • Travel logistics
  • Travel Arrangements/Executive Support
  • Supply management

Accomplishments

  • Strategic Group Employee of Year Award
  • Various Customer Service Awards (UK)
  • Employee of the Month/Year (UK)
  • Ten year + Service Award (UK)

Hobbies and Interests

  • Horse Riding
  • Cycling
  • Travel
  • Walking

Languages

English
Native or Bilingual

Timeline

Senior Executive Assistant

Telsec Property Management
09.2019 - 11.2024

Senior Executive Assistant

Strategic Group
06.2010 - 09.2019

Executive Assistant – Senior Key Accounts Manager

Brennan Atkinson International
02.1996 - 01.2009

Personal Assistant – CEO, CFO & COO

Rectella International
09.1986 - 02.1996

Partial Degree - Marketing and Communications

Full High School Education -

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Denise McCaughtrie