Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Denise Marroquin

Castaic

Summary

Versatile and results-oriented professional with a track record of enhancing efficiency and client retention at Group Work through exceptional office administration and customer service. Skilled in Microsoft Word and adept at team management, consistently implements strategic improvements. Proven ability to lead diverse teams and streamline operations, contributing to significant productivity increases.

Overview

14
14
years of professional experience

Work History

Office Coordinator

Group Work
04.2022 - 08.2024
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Tracked records, filed documents, and maintained communication between clients to manage office activities.
  • Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.

Data Entry Clerk

Grosslight Insurance
02.2018 - 03.2022
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.

Restaurant Manager

Aroma Restaurant
10.2010 - 02.2018
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Education

High School Diploma -

John Marshall High School
Los Angeles, CA
03-2009

Skills

  • Schedule coordination
  • Microsoft Word
  • Team management
  • Office administration

Accomplishments

  • Coordinated over 50 special public and private events.
  • Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

Spanish
Native or Bilingual

Timeline

Office Coordinator

Group Work
04.2022 - 08.2024

Data Entry Clerk

Grosslight Insurance
02.2018 - 03.2022

Restaurant Manager

Aroma Restaurant
10.2010 - 02.2018

High School Diploma -

John Marshall High School

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Denise Marroquin