Denise Lopez
Santa Clarita
Summary
Reliable, bilingual, and adaptable professional with a proven track record in communication, teamwork, and problem-solving. Extensive customer service experience fosters positive interactions and ensures seamless operations. Committed to delivering compassionate care as a medical assistant while continuously enhancing clinical and administrative skills to support an efficient healthcare team. Dedicated to contributing effectively in dynamic environments and promoting patient well-being through exceptional service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Ecom shopper
Stater Bros
Santa Clarita
07.2024 - Current
- Resolved customer concerns and inquiries regarding online orders to improve satisfaction.
- Streamlined order processing workflows to ensure timely completion of online transactions.
- Streamlined processing and dispatch of online orders to enhance customer satisfaction.
- Assessed and validated selected items against established quality benchmarks to ensure fulfillment readiness.
- Assessed inventory shortages and recommended optimal replacement options to enhance customer satisfaction.
Produce General Merchandise Clerk
Stater Bros
Santa Clarita
07.2024 - Current
- Executed maintenance and stocking operations to meet demands of retail, hospitality, and institutional clients.
- Executed regular inspections and training sessions to ensure compliance with food safety standards.
- Addressed customer inquiries and coordinated special orders to enhance service quality and satisfaction.
- Facilitated collaboration among team members to streamline daily stocking processes.
- Evaluated inventory data and collaborated with supervisors to ensure optimal stock levels.
- Established and enforced systematic organization and cleanliness protocols to enhance operational standards.
Education
Graduate Certificate -
Concorde Career College
North Hollywood, CA04-2026
High School Diploma -
Bowman Jereann High School
Santa Clarita, CA06-2025
Skills
- Effective organization
- Phlebotomy
- Hemoglobin analysis
- Patient scheduling
- Laboratory specimen collection
- Professionalism and ethics
- Conflict resolution
- Specimen labeling
- HIPAA compliance
Certification
- Certified BLS, Concorde - 2025
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Ecom shopper
Stater Bros
07.2024 - Current
Produce General Merchandise Clerk
Stater Bros
07.2024 - Current
Graduate Certificate -
Concorde Career College
High School Diploma -
Bowman Jereann High School