Denise Gutierrez
Clovis
Summary
Compassionate and dependable Medical Assistant graduate with experience in medical administration, patient care support, customer service, and caregiving, Skilled in scheduling, medical record, patient communication, multitasking, and office operations. Bilingual with strong interpersonal skills and currently seeking an opportunity to return to the medical field.
Overview
10
10
years of professional experience
Work History
Home Care Provider
Fresno County Department Of Social Services
Clovis, CA
05.2024 - Current
- Assisted clients with daily living activities, promoting independence and self-sufficiency.
- Provided companionship and emotional support to enhance client well-being.
- Administered medication and monitored health conditions as directed by healthcare professionals.
- Documented client progress and changes in condition accurately, ensuring effective communication with the care team.
Sales and Shipment Associate
Victoria Secret & PINK
Fresno, CA
11.2023 - Current
- Managed inventory levels and restocked merchandise to ensure optimal product availability.
- Collaborated with team members to execute visual merchandising strategies and maintain brand standards.
- Assisted in training new associates on customer service protocols and operational procedures.
- Analyzed sales data to identify trends and inform product placement decisions.
- Enhanced customer experience by providing personalized assistance and resolving inquiries effectively.
- Coordinated promotional events, ensuring alignment with corporate marketing initiatives and objectives.
- Implemented process improvements that streamlined operations and increased efficiency in daily tasks.
- Developed strong relationships with customers, fostering loyalty through exceptional service delivery.
Business Owner/Secretary
Equipment Doctor Central
Fresno, CA
09.2016 - 12.2023
- Managed daily operations, ensuring efficient workflow and high-quality service delivery.
- Developed strategic marketing initiatives to enhance brand visibility and customer engagement.
- Oversaw inventory management, optimizing stock levels and reducing excess costs.
- Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
Education
Associate of Science - Clinical Medical Assistant
San Joaquin Valley College
Fresno, CA03.2003
High School Diploma -
Heritage Family Academy
Manteca,CA06.2001
Skills
- Patient care
- Compassionate caregiving
- Meal preparation
- Housekeeping
- Patient transportation
- First aid and safety
- Housekeeping tasks
- Wound care
- Medical appointment coordination
- Physical therapy assistance
- Verbal and written communication
- Client safety and first aid
- Light housekeeping
- Documentation
- Medical charting
- Safety procedures
- Schedule management
Timeline
Home Care Provider
Fresno County Department Of Social Services
05.2024 - Current
Sales and Shipment Associate
Victoria Secret & PINK
11.2023 - Current
Business Owner/Secretary
Equipment Doctor Central
09.2016 - 12.2023
Associate of Science - Clinical Medical Assistant
San Joaquin Valley College
High School Diploma -
Heritage Family Academy