DENISE FINCH
Surrey,Canada
Summary
Accomplished Supply Chain Director at Zoom Books with expertise in partnership development and procurement. Led initiatives that increased efficiency and reduced costs, resulting in a 10% boost in lead generation. Known for strategic planning and government liaison skills, fostering impactful community and global partnerships for substantial organizational growth.
Overview
19
19
years of professional experience
Work History
Supply Chain Director
Zoom Books
Vancouver, British Columbia
04.2024 - Current
- Developed and implemented supply chain strategies to improve efficiency, reduce costs, and increase customer satisfaction.
- Coordinated with vendors to ensure on-time delivery of materials, supplies, and equipment.
- Managed the procurement process from sourcing to contract negotiation and execution.
- Created reports for senior management summarizing supply chain operations and progress against goals.
- Maintained relationships with key suppliers to ensure quality products at competitive prices.
- Negotiated contracts with third party providers such as freight forwarders or customs brokers.
- Conducted regular reviews of existing suppliers' performance and evaluated potential new suppliers.
- Researched competitors and sourced new vendors.
- Fostered relationships with suppliers to develop purchasing agreements with logistics customers and reduce risks.
- Kept supply and demand in balance to support production goals and optimize volume.
- Managed cross-border logistics, including customs compliance and international shipping regulations.
- Directed logistics operations, including warehousing and transportation, to enhance distribution efficiency.
- Developed and maintained a sustainable supply chain program, focusing on environmental and social responsibility.
- Analyzed supply chain performance metrics to identify areas for improvement and implement corrective actions.
- Negotiated contracts with vendors, securing favorable terms and cost savings.
- Monitored suppliers' activities to assess performance in meeting quality or delivery requirements.
- Analyzed information about supplier performance or procurement program success.
President, Board of Directors
Spruce Housing Co-operative
Surrey, Canada
08.2012 - Current
- Collaborated with fellow Board members to ensure good governance and management of the Co-op
- Provided strategic guidance and oversight to the Board of Directors
- Demonstrated a clear understanding of The Cooperative Association Act, Memorandum and Rules, Cooperative Occupancy Agreements, Policies, and PIPA
- Organized and facilitated board meetings, strategic planning sessions, and annual conferences
- Maintained effective communication channels with all stakeholders involved in the organization's activities
- Reviewed financial statements and other documents to ensure accuracy and compliance with regulations
- Worked with CMHC to ensure adherence to the Occupancy Agreement
- Wrote capital plans, administered policies, and provided advisory committee training
- Provided leadership on budgeting decisions to maximize available resources
Supply/Marketing Director
Discover Books, Inc.
Baltimore, USA
10.2008 - 03.2024
- Developed the Canadian supply chain from its inception to become the largest on the West Coast
- Established partnerships with non-profits to support their local fundraising initiatives and with regional government organizations to support zero waste initiatives
- Identified opportunities for growth throughout the US and Canada
- Recruited and managed a team of Marketing Managers responsible for project execution and supply procurement
- Managed all pre-show logistics for the American Library Association Annual Trade Show, including securing booth space, ordering supplies, and coordinating with vendors to ensure seamless setup
- Developed comprehensive marketing materials for the show, including brochures, presentations, and product demos, resulting in a 10% increase in lead generation
- Spearheaded booth operations at trade shows, leading a team of 8 staff to effectively engage attendees, qualify leads, and exceed sales targets by 10%
- Conceptualized and executed a social media pre-show campaign for Library shows, leading to a 25% increase in booth traffic
- Managed a fleet of 22 trucks and drivers across national markets
- Oversaw budgeting for all marketing activities, ensuring expenditures remained within allocated limits
- Conducted daily cost analysis and reporting
- Maintained up-to-date knowledge of industry trends and the competitive landscape
- Coordinated events such as trade shows and conferences to promote products or services.
- Generated reports outlining performance of various campaigns against goals set forth in the strategic plan.
- Recruited and managed a team of marketers responsible for executing projects.
- Maintained up-to-date knowledge of industry trends and competitive landscape.
- Identified opportunities for new business partnerships or other growth initiatives.
- Directed the customer relationship management (CRM) strategy, including segmentation, targeting, and personalization tactics.
- Led the planning and execution of trade shows, conferences, and other marketing events to promote the brand and generate leads.
Director of Marketing
Raintree Resorts Canada, Inc.
01.2006 - 12.2008
- Relaunched the marketing program to convert members to a new membership program
- Developed budgets for marketing initiatives, ensuring maximum ROI on all investments
- Collaborated with sales teams to create promotional materials that increased product sales
- Managed a team of marketing professionals in implementing campaigns, advertising, promotions, and public relations activities
- Established key relationships in Whistler with both government and private sector stakeholders
- Provided daily reporting and metrics to track sales and return on marketing investments
- Conducted employee training
- Served as a liaison with Raintree Vacation Club members and hotel guests, coordinating events and activities
Education
Credit Management
Credit Institute of Canada
Toronto, ON01.1993
Accounting and Marketing
BCIT
Burnaby, BC01.1990
Skills
- Partnership Development
- Negotiations
- Planning
- Government Agency Liaison
- Financial Performance Analysis
- Effective Lead Development
- Community Engagement
- Project Management
- Non-Profit Administration
- Fundraising
- Operations Oversight
- Data Management
- Global sourcing
- Negotiating
- Supply chain distribution
- Financial management and reporting
- Supplier negotiation
- Procurement expertise
- Cost-reduction strategies
Languages
- English
- Spanish
Pronouns
She/Her/Hers
Languages
English
Full Professional
Spanish
Professional
References
References available upon request.
Timeline
Supply Chain Director
Zoom Books
04.2024 - Current
President, Board of Directors
Spruce Housing Co-operative
08.2012 - Current
Supply/Marketing Director
Discover Books, Inc.
10.2008 - 03.2024
Director of Marketing
Raintree Resorts Canada, Inc.
01.2006 - 12.2008
Credit Management
Credit Institute of Canada
Accounting and Marketing
BCIT
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