Denise Everson
THOUSAND OAKS
Summary
Dynamic leader with a proven track record at Malca Amit LLC, enhancing customer satisfaction and spearheading business growth. Expert in financial management and client service, demonstrated through strategic planning and relationship building. Excelled in staff management, fostering a high-performing team environment. Achieved significant sales revenue increase by implementing effective strategies and maintaining strong client relationships.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Owner
Westlake Body Contouring
03.2016 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Expanded business into new market
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Physical Education Teacher
Pinecrest
09.1996 - 06.1999
- Organized annual field days and sports tournaments, promoting physical activity and healthy competition among students.
- Taught physical education classes covering exercise strategies, sports, and safety.
- Created a safe and inclusive classroom environment by establishing clear expectations for behavior and respect among students.
- Managed classroom behavior to maintain safe and orderly learning environments during physical activities.
- Encouraged students to set and achieve fitness goals to develop sense of accomplishment.
- Prepared lesson plans to teach age-appropriate exercises in alignment with school curriculum.
- Led exercises and physical activities to engage students and develop physical skills.
- Assessed student physical fitness levels and adjusted objectives according to successes.
High School English, Math and Spanish Teacher
Country Side Preparatory School
09.1995 - 06.1998
- Used written exercises to test and develop reading and writing foreign languages.
- Boosted student engagement with interactive activities that incorporated authentic materials from Spanish-speaking countries.
- Enhanced cultural awareness in students by incorporating Spanish customs, traditions, and history into lessons.
- Contributed to curriculum development, ensuring alignment with state standards and incorporation of best practices in foreign language instruction.
- Evaluated student performance using various assessment tools, providing constructive feedback, and working closely with struggling learners to improve outcomes.
- Attended department meetings to develop and update course curricula.
- Spoke to students in non-native language to challenge students and introduce students to non-native speaking environments.
- Conducted foreign language exams to determine fluency and comprehension.
- Participated in professional development opportunities to stay current on pedagogical trends and enhance teaching skills further.
- Created supportive learning environment for foreign students to nurture budding language development.
- Explained concepts and assignments in both native and non-native languages.
- Collaborated with colleagues to develop interdisciplinary lessons that connected Spanish language content to other subject areas.
- Established strong relationships with parents, keeping them informed of their child''s progress and offering tips for supporting language development at home.
- Developed and wrote curricula in both Spanish and English, often sharing curriculum with other teachers.
- Improved student comprehension by utilizing creative teaching methods and incorporating visual aids.
- Served as a mentor for new teachers, offering guidance on effective instructional strategies and classroom management techniques.
Sales Manager, Managing Director
Malca Amit LLC
01.1992 - 08.1995
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Attended industry events and conventions to explain sales opportunities.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
- Negotiated partnerships with complementary businesses, creating synergies and expanding customer base.
Education
MBA - Physical Education, Anatomy, Physiology
Profesorado De Educacion Fisica
INEF11-1989
High School Diploma -
Normal Numero 10
Buenos Aires, Argentina03-1985
Skills
- Customer relations
- Small business operations
- Verbal and written communication
- Client service
- Business management
- Staff management
- Marketing
- Financial management
- Staff hiring
- Business development
- Business administration
Accomplishments
- Supervised team of 5-8 staff members.
- Achieved great results in marketing by completing videos and social outreach with accuracy and efficiency.
- Resolved product issue through consumer testing with the line of work I do as a Red Light Tech and diet solutions.
Certification
- Red Light Therapy Tech
- CPR/AED Certification
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Owner
Westlake Body Contouring
03.2016 - Current
Physical Education Teacher
Pinecrest
09.1996 - 06.1999
High School English, Math and Spanish Teacher
Country Side Preparatory School
09.1995 - 06.1998
Sales Manager, Managing Director
Malca Amit LLC
01.1992 - 08.1995
- Red Light Therapy Tech
- CPR/AED Certification
MBA - Physical Education, Anatomy, Physiology
Profesorado De Educacion Fisica
High School Diploma -
Normal Numero 10
Similar Profiles
Holly CrakerHolly Craker
Clinic Manager at Elite body ContouringClinic Manager at Elite body Contouring
Charmaine RobinsonCharmaine Robinson
Janitorial Cleaner at Dream Body ContouringJanitorial Cleaner at Dream Body Contouring
Elani RodgersElani Rodgers
CEO at Fleeked By Lani - Body ContouringCEO at Fleeked By Lani - Body Contouring