Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

DENISE DOHERTY

Montreal,QC

Summary

Dynamic self starter with a proven track record of results, searching for next opportunity to truly make an impact! Has over 15 years experience in consultative sales, strategic planning and personnel management, a problem solving demeanor and can do attitude. Looking to secure a role with a forward thinking company, leveraging past experience and skills, while continuing to grow as an individual.

Overview

13
years of professional experience

Work History

CPOS Inc.
Ottawa, ON

VP of Sales
08.2020 - 09.2022

Job overview

  • Restructured Internal\External sales divisions to optimize performance, improve efficiency & facilitate growth objectives.
  • Introduced & managed two new revenue generating departments, Client Upgrades (upgrade existing customers solutions) & Strategic Partnerships (software vendors).
  • Hired and trained diverse team of sales representatives (in office, remote, salaried & 100% commission based).
  • Mentored and retained high performing sales professionals with dual aim of increasing market share whilst actively promoting culture founded on principals of ethics and team spirit.
  • Enhanced employee growth programs to inspire employees to work collaboratively toward company`s shared vision, providing ongoing mentoring, coaching, and development opportunities
  • Led day to day activities of sale force - overseeing daily team huddles, coordinating partner information sessions and running motivational performance initiatives.
  • Worked with CEO on pilot program for new product, SMART technology bundle. After implementation, average sales retail value increased by 38%.
  • Collaborated with marketing team to reduce costs and increase conversions from advertising campaigns such as Facebook, goggle and text outreach initiatives.
  • Worked with executive management team developing forecasts and budgets to achieve corporate objectives for products and services.
  • Company awarded 45th fastest growing business on Canadian Business Growth List for 2020, 278th in 2021 and has so far, experienced 30% increase in revenue between 2021 and 2022.

Sweet Sante
Montreal, Quebec

Business Owner\Operator
02.2019 - 12.2020

Job overview

  • Successfully opened and operated health and wellness bar based on profit-sharing model.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Obtained construction and operating permits, leading complete transformation of derelict restaurant
  • Designed and created all sales and marketing related material to include logo, pamphlets, company sign, online advertising (social media)
  • Conducted online marketing initiatives through social media and face to face customer engagement, training team to do same.
  • Developed and mentored new entrepreneurs creating vision with unique profit share concept, fostering atmosphere of ownership, accountability and possibility.
  • Oversaw business budget planning, administration, accounting functions, purchasing and weekly payroll to handle financial needs.
  • Created and nurtured relationships with outside organizations, online influencers, and health and wellness partners to increase brand awareness, drive traffic, promoting strategic goals.
  • Managed, with team, day to day operations, focusing on quality product and exceptional service to drive repeat custom.
  • Consulted with customers to understand dietary requirements, taste preferences and propose optimal solutions. Business earned 4.8 Google rating, 4.7 on Restaurant Guru and 4.6 on Facebook.
  • Adapted business model during lockdowns; sold products online teaching customers how to make at home. Offered online support and fitness boot camps as wellness initiative to drive sales and retain custom.

EVO Payments Int.
Montreal, Quebec

VP of Sales
08.2011 - 12.2018

Job overview

  • Managed Internal\external sales professionals, appointment bookers, software partners, sales support & retention team.
  • Hired, trained and evaluated personnel through monthly and annual performance reviews to identify knowledge gaps & develop fulfillment plans.
  • Increased revenue by implementing effective sales strategies in sales cycle, from prospecting leads from outbound call center through to close.
  • Held daily check-ins with team members to set objectives and monitor progress.
  • Developed methods and procedures to expand markets and promote business.
  • Researched market trends to remain current with industry and competitor information.
  • Met and exceeded KPIs through lead conversions and prospecting activities e.g., changing appointment booking call center into live hot transfer system increased conversions by on average 37% while reducing overheads by approx. 22%
  • Developed and pursued pipeline of new business opportunities, expanding partnerships with software venders and nurturing relationship as potential lead channels.
  • Headed Retention department, analyzing collected data to make improvements.
  • Attended company meetings with executive team to discuss growth initiatives, company forecasts and budgets, exchange product information and coordinate work activities.

EVO Payments Int.
Montreal, Quebec

RECRUITMENT AND TRAINING MANAGER
02.2010 - 03.2012

Job overview

  • Created and developed recruitment and training programs in start-up organization.
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Developed and organized training manuals, multimedia visual aids and other educational materials.
  • Prepared training budget for department and organization.
  • Co-hosted live webinars with company President to attract top sales talent boosting recruitment by on average 40%
  • Produced weekly reporting for President providing in depth analysis for performance of each department in company.

Education

Queens University
Belfast

Bachelor of Science from Psychology - First Class Honours
09.2007

Skills

  • Leadership & Teamwork
  • Vision Builder
  • Effective Communicator
  • Ethical approach
  • Coach, Mentor & Motivator
  • Sales Pipeline Management
  • Profitability Improvement
  • Customer Understanding
  • Employee Motivation

Interests

Weightlifting and Fitness

Health and Wellness

Writing\Journaling

Charity Work

Enjoying the great outdoors!

Timeline

VP of Sales

CPOS Inc.
08.2020 - 09.2022

Business Owner\Operator

Sweet Sante
02.2019 - 12.2020

VP of Sales

EVO Payments Int.
08.2011 - 12.2018

RECRUITMENT AND TRAINING MANAGER

EVO Payments Int.
02.2010 - 03.2012

Queens University

Bachelor of Science from Psychology - First Class Honours

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DENISE DOHERTY