Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Denise Clare

Moncton,NB

Summary

Focused professional with active listening and problem solving. Enthusiastic and team-driven with 7 years of experience working in busy customer service environments, developing well-honed organizational skills.

Overview

8
8
years of professional experience

Work History

Warehouse Associate

Value Village
09.2020 - 06.2023
  • Performed general housekeeping and cleaning tasks.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Stocked shelves to match planogram images and instructions.

Supervisor

Booster Juice
09.2016 - 09.2019
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Achieved results by working with staff to meet established targets.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Anticipated high-demand periods by proactively maintaining adequate stock levels for popular items.
  • Performed inventory control, such as counting, and stocking merchandise.

Customer Service

Coffee Culture
03.2016 - 09.2016
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Handled customer complaints professionally and efficiently, resolving issues swiftly to maintain overall satisfaction levels.
  • Boosted sales through upselling techniques and suggesting additional menu items based on customer preferences.
  • Used POS system to accurately enter orders and process payments.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Customer Service

Booster Juice
04.2015 - 10.2015
  • Prepared salads, soups and sandwiches for customers.
  • Established strong rapport with regular customers, fostering trust through friendly service and product knowledge expertise.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Assisted in managing inventory levels to minimize waste and ensure product freshness.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Processed payments correctly and promptly.

Education

High School Diploma -

York Memorial Collegiate Institute
Toronto, ON
06.2014

Skills

  • Works well with other individuals of varying ages, backgrounds and abilities
  • Punctual, reliable and responsible
  • Adaptable and versatile in any setting
  • Quick learner and always willing to learn and grow from new experiences
  • Effective time-management and organization skills
  • Communicates well and easily with other people
  • Passionate about helping others
  • Computer Skills
  • Calm Under Pressure

Accomplishments

  • Member of the Give Charity Club at York Memorial C.I
  • Volunteered with senior residents at Villa Colombo
  • Sorted food at the Daily Bread Food Bank

Languages

English
Native or Bilingual
French
Elementary
Portuguese
Elementary

Timeline

Warehouse Associate

Value Village
09.2020 - 06.2023

Supervisor

Booster Juice
09.2016 - 09.2019

Customer Service

Coffee Culture
03.2016 - 09.2016

Customer Service

Booster Juice
04.2015 - 10.2015

High School Diploma -

York Memorial Collegiate Institute

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Denise Clare