Denise Bryant
Cathedral City
Summary
Organized and dependable professional with experience managing multiple priorities and maintaining a positive attitude. Proven track record of assuming additional responsibilities to support team success. Committed to contributing to team goals through dedication and hard work.
Overview
29
29
years of professional experience
Work History
Quote Specialist
Southern California Illumination - SCI
06.2023 - Current
- Developed customized quotes based on client specifications, enhancing accuracy and customer satisfaction.
- Analyzed pricing strategies to optimize competitiveness and profitability in market offerings.
- Collaborated with sales teams to streamline quote generation processes, improving turnaround time.
- Conducted regular reviews of quoting practices, identifying opportunities for process improvements and cost savings.
- Managed customer inquiries regarding quotes, providing timely updates and resolving discrepancies effectively.
- Collaborated with sales teams to ensure quotes were competitive and aligned with company objectives.
- Stayed current on industry trends and competitor pricing strategies to maintain a competitive edge in the marketplace.
- Increased quote turnaround time by optimizing workflow processes within the quoting department.
Quotes Administrator
Southern California Illumination - SCI
02.2022 - 06.2023
- Collaboration across SCI teams to provide pre-bid and post-bid support, including quote quotes.
- Preparing and distributing a variety of reports, including preparation and filing of submittal packages.
- Monitoring incoming quotes requests, setting files up in Exergent to be assigned to a Quoter
- Daily interaction with clients in regards to additional plans or document needed to assure a complete proposal
Project Manager/Quoter
Desert Electric Supply
05.2016 - 12.2021
- Fostered relationships with vendors & clients to promote positive working relationships.
- Developed and initiated projects while managing costs
- Achieved project deadlines by coordinating with contractors to manage performance.
- Identified plans and resources required to meet project goals and objectives.
- Maintained open communication by presenting regular updates on project status to customers.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Responded to customer requests for products, services and company information.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Promoted available products and services to customers during service, account management and order calls.
- Investigated and resolved accounting, service and delivery concerns.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Investigated and resolved customer inquiries and complaints quickly.
- Managed timely and effective replacement of damaged or missing products.
Project Manager
Commercial Lighting Industries
04.2011 - 05.2016
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Escalated incidents to next level to remain compliant with company's standards and procedures.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Closely collaborated with project members to identify and quickly address problems.
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Maintained open communication by presenting regular updates on project status to customers.
- Reported regularly to managers on project budget, progress and technical problems.
Office Manager
Ashley HomeStores
05.2007 - 03.2011
- Coached employees through day-to-day work and complex problems.
- Interpreted management directives to define and document administrative staff processes.
- Utilized client and staff feedback to maintain customer partnerships and increase revenue.
- Assisted HR manager with interviewing potential employees by asking appropriate questions and providing feedback after interviews.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Souvenir Photographer
Sharpshooters
01.2001 - 10.2005
- Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product.
- Digitally edited photos
- Greeted customers and helped with product questions, selections and purchases.
Office Manager's Assistant/Scheduler
Container Hirschfeld
08.1996 - 06.2000
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Logged reports, expenses, receipts and sales documents into digital database.
Education
Logistics And Materials Management
BBZ Strassenverkehr
06.1998
High School Diploma -
Regelschule
06.1995
Skills
- Positive Attitude and Energetic
- Attention to Detail
- Prioritization and Time Management
- Customer Service-Oriented
- Computer Proficiency
- Reliable and Punctual
- Courteous and Professional
- Fluent in German
- Goal oriented
Languages
German
Native or Bilingual
Timeline
Quote Specialist
Southern California Illumination - SCI
06.2023 - Current
Quotes Administrator
Southern California Illumination - SCI
02.2022 - 06.2023
Project Manager/Quoter
Desert Electric Supply
05.2016 - 12.2021
Project Manager
Commercial Lighting Industries
04.2011 - 05.2016
Office Manager
Ashley HomeStores
05.2007 - 03.2011
Souvenir Photographer
Sharpshooters
01.2001 - 10.2005
Office Manager's Assistant/Scheduler
Container Hirschfeld
08.1996 - 06.2000
High School Diploma -
Regelschule
Logistics And Materials Management
BBZ Strassenverkehr
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