Investment Specialist | Sales and Marketing Specialist | Commercial Analyst | Financial Analyst and Customer Service/ Housing Specialist, Case Manager and Benefits, I have 4 years of experience as a Social Worker.
Overview
11
11
years of professional experience
Work History
Benefits Counselor / Housing Stability Specialist
NAMI-NYC / Imperial County, CA
07.2023 - Current
Conduct intake assessments to evaluate housing needs, financial eligibility, and benefit entitlements.
Support clients in applying for public benefits such as SNAP, SSI/SSDI, TANF.
Collaborate with San Diego Housing Commission on housing placements and support.
Monitor client progress and update service plans accordingly.
Conduct thorough intake assessments to determine housing status, income level, support systems, and barriers to stability.
Assist clients in applying for and securing housing, including emergency shelters, transitional housing, and permanent supportive housing.
Monitor client progress, conduct regular follow-ups, and adjust support strategies as needed.
Maintain accurate, timely case documentation in compliance with agency and funding requirements.
Sales Supervisor
Kyoui Oral Care
07.2018 - Current
Led sales at major industry conferences nationwide.
Supervised team during national events ensuring consistency and engagement.
Sold directly to dental professionals and tailored product presentations.
System Navigator
PATH
10.2022 - 06.2023
Conduct comprehensive client needs assessments to identify service gaps.
Create and implement individualized service plans.
Work with cross-functional teams including case managers, clinicians, and social workers.
Empower clients with knowledge and tools to navigate public systems.
Hospitality Associate
InterContinental Hotels & Resorts
11.2018 - 11.2022
Delivered high-touch service in a 5-star luxury environment.
Ensured exceptional guest experiences that drove satisfaction and loyalty.
Investment Specialist Manager
Itaú BBA
09.2014 - 05.2018
Conduct in-depth research on financial markets, macroeconomic trends, and asset performance, including equities, fixed income, derivatives, FX, and commodities.
Develop and present customized investment portfolios and financial plans.
Monitor market conditions and portfolio performance, making adjustments as needed to meet client objectives.
Provide expert insights on futures, options, and interest rate curves (where applicable).
Collaborate with internal teams including research analysts, relationship managers, and compliance professionals to deliver holistic financial solutions.
Educate clients on investment strategies, market outlooks, and risk management principles.
Ensure regulatory compliance with industry standards and firm policies.
Prepare investment reports, proposals, and presentations for both internal use and client meetings.
Education
MBA - Business And Marketing
Faculdade Metropolitana
Sao Paulo, Brazil
12-2010
Bachelor of Business Administration (BBA) - Business
Universidade Presbiteriana Mackenzie
Sao Paulo, Brazil
12-2006
Skills
Researching issues
Developing relationships
Paperwork processing
Networking skills
Data analysis
Organizational systems
Coordinating documents
Preparing reports
Developing solutions
Plan administration
Procedure writing
Benefits tracking
Managing enrollments
Open enrollments
Relationship building
Problem-solving
Teamwork and collaboration
Problem-solving abilities
Reliability
Critical thinking
Organizational skills
Active listening
Decision-making
Microsoft Excel proficiency
Self motivation
Conflict resolution
Goal setting
Adaptability
Languages
Portuguese
Native or Bilingual
Timeline
Benefits Counselor / Housing Stability Specialist
NAMI-NYC / Imperial County, CA
07.2023 - Current
System Navigator
PATH
10.2022 - 06.2023
Hospitality Associate
InterContinental Hotels & Resorts
11.2018 - 11.2022
Sales Supervisor
Kyoui Oral Care
07.2018 - Current
Investment Specialist Manager
Itaú BBA
09.2014 - 05.2018
MBA - Business And Marketing
Faculdade Metropolitana
Bachelor of Business Administration (BBA) - Business