Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Denise Boizard Lazcano

Guerneville

Summary

Dedicated cleaning professional with extensive experience in Hotels, commercial, institutional and particular residences. Hardworking cleaning professional, effective at working independently and also recognized for enhancing team productivity through effective cleaning schedules. Skilled in strategic problem resolution and meticulous cleaning techniques, I ensure high standards of sanitation while fostering a collaborative environment. Enthusiastic and proactive, I consistently deliver exceptional customer support. Reliable and responsible.

Overview

8
8
years of professional experience

Work History

Cleaner in Residential and Commercial Properties

Particular
03.2022 - Current

Executed deep cleaning tasks in residential and commercial properties weekly, ensuring optimal sanitation and client satisfaction.

Developed creative solutions to complex cleaning challenges

Assisted with laundry duties as needed.

Carried out daily cleaning tasks, such as vacuuming, sweeping, mopping, dusting and dish washing.

Cleaned and polished furniture and fixtures.

Applied wax, polish, and other finishes to floors.

Handled equipment, chemicals, and materials properly and with caution.

Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.

Helped with organization of conducive environments, the distribution of spaces, objects, and materials to create clean, organized, and aesthetic settings that promote good living.

Housekeeper

Zapoteca Hostel
11.2021 - 03.2022

Cleaned and maintained dorms and private rooms.

Maintained clean and comfortable environments shared spaces as kitchen, lobby, reception, shared and private bathrooms, stairs, beach area, and others.

House Cleaner

Particular
01.2020 - 02.2021

Helped with maintained big houses cleaned and organized.

Housekeeper

Sheraton Hotel & Resorts
02.2019 - 12.2019

Implemented a time-efficient cleaning schedule that improved team productivity by while maintaining high standards of cleanliness.

Replaced bed linens and towels as needed.

Followed established policies and procedures for cleaning.

Replenished amenities and supplies in hotel rooms.

Communicated effectively with supervisors and other housekeeping staff.

Complied with all hotel policies and procedures

Demonstrated ability to clean effectively and efficiently while adhering to safety protocols and quality standards.

Demonstrated exceptional customer service when interacting with guests.

Responded to guest inquiries in a timely and friendly manner.

Commercial Cleaner

BH Foz
04.2018 - 01.2019

Maintained clean, neat, and professional entrances.

Handled equipment, chemicals, and materials properly and with caution.

Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies, heavy tables, chairs

Kept building entryway glass clean and polished for professional presentation.

Emptied wastebaskets to transport trash and waste to disposal area.

Cleaned building floors by vacuuming sweeping, mopping, and scrubbing floors.

Refilled all kind of products in bathrooms.

Maintained deep cleanliness of industrial kitchens

Kept public pathways clear of safety hazards and spills with regular checks and attention.

Housekeeper

Niceway Hostel
06.2018 - 11.2018

Cleaned and maintained dorms and private rooms.

Maintained clean and comfortable environments shared spaces as kitchen, lobby, reception, shared and private bathrooms, stairs, elevators, and others.

River Cruise Dish Washer

Grupo Norte
09.2017 - 03.2018

Washed heavy crockery, earthenware, props and utensils.

Operated washing and drying machines for light earthenware, dishes and silverware.

Employed cleaning techniques for ship's galley.

Helped with kitchen tasks such as peeling and cutting large quantities of vegetables.

Interacted and communicate with other crew members to achieve better teamwork.

Followed the Chef instructions and requests

Education

Kindergarten Teacher - Education

Universidad Católica De Chile
Santiago City, Chile

Storyteller - Scenic Education

Fundación Mustakis
Santiago City, Chile

High School Diploma -

Colegio San Anselmo
Chicureo, Colina, Santiago City, Chile

Skills

  • Attention to detail
  • Multitasking and organization
  • Team collaboration
  • Cleaning techniques
  • Physically strong
  • Enthusiastic, open and eager to learn
  • Customer Support Expertise
  • Proactive Attitude
  • Strong Patience
  • Effective Communication
  • Strategic Problem Resolution

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Native or Bilingual

Timeline

Cleaner in Residential and Commercial Properties

Particular
03.2022 - Current

Housekeeper

Zapoteca Hostel
11.2021 - 03.2022

House Cleaner

Particular
01.2020 - 02.2021

Housekeeper

Sheraton Hotel & Resorts
02.2019 - 12.2019

Housekeeper

Niceway Hostel
06.2018 - 11.2018

Commercial Cleaner

BH Foz
04.2018 - 01.2019

River Cruise Dish Washer

Grupo Norte
09.2017 - 03.2018

Kindergarten Teacher - Education

Universidad Católica De Chile

Storyteller - Scenic Education

Fundación Mustakis

High School Diploma -

Colegio San Anselmo
Denise Boizard Lazcano