Denise Arcand

1. Quality Improvement Case Management training -2017

2. Emerging perspectives on Trauma-Informed Approaches - 2017
3. Culture and Diversity training - 2019

4. Understanding Historical Trauma and Resilience in Emotional Regeneration - 2019
5. Supporting people with PTSD and Addictive Behavior - 2019
6. Fundamentals of Non-Abusive Crisis Intervention and Personal Safety - 2022
7. Alzheimer's and Dementia certificate - 2020
8. Step up Equity Matters - 2020
9. Cultural Engagement: Education units at TN Commission on Children and Youth Series - 2020
10. TN Department of Health: Successfully completed training in intranasal and intramuscular naloxone use - 2020
11. First Aid: Learnt standard first aid in two-day course - 2021
12. The Hungry Ghost: A Biopsychosocial Perspective on Addiction with Dr. Gabor Maté - Clear comprehension of harm reduction tools - 2021
13. Suicide and self-harm prevention - 2021
14. Understanding ADHD - 2022
15. Mindspring Mental Health: Understanding Dissociative Disorders - 2022
16. Mental Health Alliance: Understanding ADHD - 2022
17. Conflict management and problem solving in relationships - 2022
18. Understanding Dissociation and Dissociative disorders - 2022
19. Foundations in Fetal Alcohol Spectrum Disorder - 2023
20. FASD for School Staff Level II: Practical Strategies for the school environment - 2023

21. FASD for Judicial and Legal Professionals Level II - 2023
22. Indigenous Family Violence: Understanding Trauma and building resiliency - 2023
23. Therapeutic Considerations when working with survivors of mass violence - 2023
24. Mental Health First Aid: Skills for helping individuals in mental health or substance use crises - 2023
25. Motivational Interviewing as an evidence-based, trauma-informed practice - 2023
26.Medical Assistance In Dying (MAID) Indigenous Community Engagement - 2023
27. Relational Psychoanalysis - 2023
28. Building Resiliency through rational thinking - 2023
29. Trauma-Informed Practice: Foundations - 2023

30. Healthy Boundaries in Relationships - 2023

• Supervised team of fourteen staff members.
• Collaborated with team of ten in the development of a successful family reunification circle
• Resolved data entry softwear issue through consumer testing and trouble shooting practices
• Achieved 97% of youth housed on caseload per employment by using trauma informed care for deescalation events.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Achieved Honor statues in all studies by completing with endurance, accuracy and efficiency.
• Documented and resolved a conflict of interest between staff and client which led to the youth in the program successfully complete the program.